Housing Officer (Maternity Cover)
Housing Officer (Maternity Cover)

Housing Officer (Maternity Cover)

Belfast Temporary 31708 - 41391 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide excellent customer-focused housing management services to our clients.
  • Company: Join Choice Housing, a leading independent housing association in Northern Ireland.
  • Benefits: Enjoy 22 days annual leave, hybrid working, and a health cash plan.
  • Why this job: Make a real impact in creating sustainable communities while developing your career.
  • Qualifications: CIH Level 4 or degree plus relevant housing experience required.
  • Other info: This is a maternity cover position for 12 months with potential for varied work locations.

The predicted salary is between 31708 - 41391 £ per year.

Choice Housing is one of the largest independent housing associations in Northern Ireland. We work hard for our customers, developing new homes that are urgently needed and delivering high quality services, while providing value for money. Our work creates sustainable, thriving neighbourhoods.

Choice is seeking to recruit a Housing Officer (Maternity Cover) to provide an efficient, responsive and excellent customer focused Housing Management Service to its customers. The successful applicant may be offered a fixed patch or work across multiple patches as a peripatetic depending on operational requirements.

Essential criteria:

  • CIH Level 4 + 2 years relevant housing/tenancy management experience with a social landlord or local authority
  • OR Degree in any discipline + 2 years relevant housing/tenancy management experience with a social landlord or local authority
  • OR 3 years experience as a Housing Officer (or equivalent) within the last 5 years
  • Working knowledge of the rules of the Housing Selection Scheme; to include tenancy management and allocation of properties
  • Experience of Microsoft Office programmes including Excel and Word
  • Must have UK full driving licence and have vehicle available for daily business use

Our employees have access to a range of benefits:

  • 22 days annual leave plus an additional 5 days after 5 years service, and 12 public holidays
  • 6% pension contribution
  • Essential car user allowance
  • Death in service benefit x3 annual salary
  • Paid maternity and paternity leave
  • Bereavement leave
  • Hybrid working
  • Learning and Development opportunities to include paid courses relevant to your role
  • Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies, alternative therapies, and yearly health screening

Choice Housing is a Family Friendly & Equality and Diversity Award Winning organisation. Further information including the job description, personal specification and further benefits can be found on the link on Completed application forms should be returned by 5pm, Tuesday 8th July 2025. Please note, the Association reserves the right to create a reserve list following the interview process. The panel may enhance the criteria in order to facilitate short-listing of the post. Choice Housing Ireland Limited is an Equal Opportunities Employer.

Housing Officer (Maternity Cover) employer: Choice Housing

Choice Housing is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With a strong commitment to family-friendly policies, competitive benefits including generous leave entitlements and a comprehensive health cash plan, employees are empowered to thrive both personally and professionally. Located in Northern Ireland, Choice Housing not only offers meaningful work in developing sustainable communities but also provides opportunities for continuous learning and development, making it an ideal place for those seeking a rewarding career in housing management.
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Contact Detail:

Choice Housing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer (Maternity Cover)

✨Tip Number 1

Familiarise yourself with the Housing Selection Scheme and tenancy management processes. Understanding these rules will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former Housing Officers, especially those who have worked with social landlords or local authorities. They can provide valuable insights into the role and may even refer you internally.

✨Tip Number 3

Prepare for potential scenario-based questions during the interview. Think about how you would handle various housing management situations, as this will showcase your problem-solving skills and experience.

✨Tip Number 4

Highlight your proficiency in Microsoft Office, particularly Excel and Word, during discussions. Being able to demonstrate your technical skills can set you apart from other candidates.

We think you need these skills to ace Housing Officer (Maternity Cover)

Customer Service Skills
Knowledge of Housing Selection Scheme
Tenancy Management
Experience with Social Landlords
Communication Skills
Problem-Solving Skills
Microsoft Office Proficiency (Excel and Word)
Organisational Skills
Attention to Detail
Driving Licence and Vehicle Access
Teamwork and Collaboration
Adaptability to Changing Environments
Conflict Resolution Skills
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Officer position. Tailor your application to highlight how your experience aligns with the essential criteria.

Highlight Relevant Experience: In your CV and cover letter, emphasise your relevant housing or tenancy management experience. Use specific examples that demonstrate your skills in customer service and knowledge of housing selection schemes.

Showcase Your Skills: Mention your proficiency in Microsoft Office programmes, particularly Excel and Word. If you have experience with any specific housing management software, be sure to include that as well.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Choice Housing

✨Know Your Housing Management Basics

Make sure you brush up on the key principles of housing management, especially the rules of the Housing Selection Scheme. Being able to discuss tenancy management and property allocation confidently will show that you're well-prepared and knowledgeable.

✨Highlight Relevant Experience

Prepare specific examples from your past roles that demonstrate your experience in housing or tenancy management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.

✨Familiarise Yourself with Choice Housing

Research Choice Housing thoroughly. Understand their mission, values, and the services they provide. This will help you tailor your responses and show genuine interest in the organisation during the interview.

✨Prepare Questions for the Interviewers

Think of insightful questions to ask at the end of your interview. This could be about their approach to community engagement or how they measure success in their housing management services. It shows that you are engaged and interested in the role.

Housing Officer (Maternity Cover)
Choice Housing
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