At a Glance
- Tasks: Provide excellent housing management services and support to tenants.
- Company: Choice Housing, a leading housing association in Northern Ireland.
- Benefits: Generous leave, flexible hours, hybrid working, and health cash plan.
- Other info: Join a family-friendly organisation with a commitment to equality and diversity.
- Why this job: Make a real difference in people's lives by providing safe and affordable homes.
- Qualifications: Experience in housing management and knowledge of relevant regulations required.
The predicted salary is between 31708 - 41391 € per year.
Choice Housing is one of Northern Irelands leading housing associations, we employ over 500 people with a 50-year legacy of enriching lives through the provision of safe, high quality, and affordable homes. We manage over 14,000 homes and support around 40,000 tenants, delivering a wide range of housing solutions including general needs, sheltered housing, support accommodation, and homes for families with complex needs.
Housing Officer
37 hours
Salary Scale : £32,913 £42,964pa
Job Reference: HO
Choice is seeking to recruit a Housing Officer to provide an efficient, responsive and excellent customer focused Housing Management Service to its customers. To be successful, you will need to have comprehensive knowledge and experience of delivering housing management services and have a proven track record of successfully managing Arrears, Allocations, Voids and Anti-Social Behaviour.
Essential criteria:-
- CIH Level 4 + 2 years relevant housing management or tenancy management experience (as set out in the job description) with a social landlord or local authority
OR Degree in any discipline + 2 years relevant housing management or tenancy management experience (as set out in the job description) with a social landlord or local authority
OR 3 years experience as a Housing Officer (or equivalent) within the last 5 years
AND (applicable to all)
- Working knowledge of the rules of the Housing Selection Scheme; to include allocation of properties, assessment of transfer applications, assignments, mutual exchanges etc.
- Experience of Microsoft Office programmes including Excel and Word
- Must have UK full driving licence and have vehicle available for daily business use
Our employees have access to a range of benefits:-
- 22 days annual leave plus an additional 5 days after 5 years service, and 12 public holidays,
- Flexible working hours including up to 2 days flexi leave per month,
- Hybrid working,
- Essential car user allowance,
- 6% pension contribution,
- Paid maternity and paternity leave,
- Death in service benefit x3 annual salary,
- Bereavement leave,
- Learning and Development opportunities to include paid courses relevant to your role,
- Health cash plan to include a range of benefits including dental, optical and medical treatments, specialist consultations, diagnostic tests and scans, complementary & alternative therapies and yearly health screening.
Choice Housing is a Family Friendly & Equality and Diversity Award Winning organisation.
Further information including the job description, personal specification and further benefits can be found on the link when clicking apply!
Completed application forms should be returned by 5pm, Tuesday 19th May 2026.
Please note, the Association reserves the right to create a reserve list following the interview process.
NB: The panel may enhance the criteria in order to facilitate short-listing of the post.
Choice Housing Ireland Limited is an Equal Opportunities Employer
WHJS1_NI
Housing Officer in Belfast employer: Choice Housing
Choice Housing is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With flexible working hours, generous leave policies, and a commitment to learning and development, employees are empowered to thrive in their roles while making a meaningful impact on the lives of over 40,000 tenants across Northern Ireland. Join us in our mission to provide safe, high-quality homes and experience the unique advantages of being part of an award-winning organisation dedicated to equality and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former Housing Officers on LinkedIn or at local events. They can give you insider info about the role and even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of housing management services. Be ready to discuss your experience with arrears, allocations, and anti-social behaviour – these are key topics they’ll want to hear about!
✨Tip Number 3
Show your passion for helping people! When you’re in the interview, share stories that highlight your commitment to providing excellent customer service and how you’ve made a difference in tenants' lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Choice Housing.
We think you need these skills to ace Housing Officer in Belfast
Some tips for your application 🫡
Know Your Stuff:Make sure you read the job description thoroughly. We want to see that you understand the role of a Housing Officer and how your experience aligns with what we're looking for. Highlight your relevant skills and experiences in your application!
Tailor Your Application:Don’t just send a generic application! We love it when candidates personalise their applications to reflect our values and the specific requirements of the role. Show us why you're the perfect fit for Choice Housing!
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Avoid fluff – we want to know what makes you stand out!
Apply Through Our Website:Remember to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Choice Housing
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management services. Familiarise yourself with the Housing Selection Scheme and be ready to discuss how you've managed arrears, allocations, and anti-social behaviour in your previous roles.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience as a Housing Officer. Think about challenges you've faced and how you resolved them, especially in relation to tenant management and support.
✨Be Customer-Focused
Since this role is all about providing excellent customer service, be prepared to talk about how you prioritise tenant needs. Share instances where you've gone above and beyond to ensure tenant satisfaction.
✨Dress the Part
First impressions matter! Dress smartly for your interview to convey professionalism. It shows that you take the opportunity seriously and respect the organisation's values.
