At a Glance
- Tasks: Engage with tenants to shape services and strengthen communities through innovative activities.
- Company: Choice Housing, a leading housing association in Northern Ireland with a 50-year legacy.
- Benefits: Generous leave, hybrid working, health cash plan, and professional development opportunities.
- Other info: Join a supportive team dedicated to creating thriving, sustainable communities.
- Why this job: Make a real difference in tenants' lives and advocate for their voices.
- Qualifications: Strong communication skills and a passion for community engagement.
The predicted salary is between 32913 - 42964 £ per year.
Choice Housing is one of Northern Ireland's leading housing associations, employing over 500 people with a 50-year legacy of enriching lives through the provision of safe, high quality, and affordable homes. We manage over 14,000 homes and support around 40,000 tenants, delivering a wide range of housing solutions including general needs, sheltered housing, support accommodation, and homes for families with complex needs.
Hours: 37 Hours p/w
Salary Scale: £32,913 - £42,964pa
Job Reference: TEO/0826
The Tenant Engagement Officer will play a key role in delivering Choices Community Development and Tenant Engagement Strategy, ensuring tenants have meaningful opportunities to shape services, influence decision-making and strengthen their communities. Working closely with tenants, colleagues and community partners, the postholder will develop and deliver inclusive and innovative engagement activities that improve customer experience, support continuous service improvement and help create thriving, sustainable communities. You will act as an advocate for tenant voices across the organisation while ensuring compliance with regulatory requirements and promoting Choices values of Caring, Creative and Committed.
Our Benefits:
- 22 days annual leave plus an additional 5 days after 5 years service, and 12 public holidays
- Hybrid and Flexible working opportunities
- Essential car user allowance
- 6% employer pension contribution
- Death in service benefit x3 annual salary
- Paid maternity and paternity leave
- Bereavement leave
- Learning and Development opportunities to include paid courses relevant to your role
- Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening
Further information including the job description, personal specification and further benefits can be found on the link provided.
Closing Date: Completed application forms should be returned by 5pm, Friday 21st August 2026. Please note, the Association reserves the right to create a reserve list following the interview process. The panel may enhance the criteria in order to facilitate short-listing of the post. Choice Housing Ireland Limited is an Equal Opportunities Employer.
Tenant Engagement Officer in Belfast employer: Choice Housing
Choice Housing is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a commitment to enriching lives in Northern Ireland, our team enjoys competitive salaries, comprehensive benefits, and the opportunity to make a meaningful impact in the community through the provision of high-quality housing solutions.
