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For Companies Choice Services (Ireland) Ltd is part of the Choice Housing Group and provides response repairs and maintenance services to over 9,000 properties including housing, apartments and office buildings. The building services we provide include: Response maintenance; Change of tenancy repairs; Adaptions for disabled tenants; Project works; Electrical testing and Asbestos monitoring.
Choice Services is seeking to appoint a Supervisor to take responsibility for the site supervision of Void Works, minor multi-trade building works, and small project works, including pre and post inspections, to provide an efficient, responsive and excellent customer focused service to Choice customers. Operating as a wholly owned subsidiary, Choice Services will initially focus on the provision of response repair services and Planned Works to a third of our stock, based largely in the Greater Belfast area. The objective is to deliver enhanced customer satisfaction and to drive better value for money for our stakeholders.
Essential Criteria:
- Demonstrable high level knowledge and experience managing Engineers and sub-contractors.
- Demonstrable high level technical knowledge of maintenance works in a social housing environment.
- Experience delivering high levels of customer service.
- Sound knowledge of building maintenance services with a minimum of 3 years relevant experience in the maintenance and building sector.
- Experience in programming, managing and delivering Void Works, Small Project Works, & Minor Multi-Trade Building Works.
- Current valid, and clean UK driving licence.
Benefits include:
- Salary paid fortnightly
- Paid overtime
- Paid sick leave
- Company van and fuel card
- Death in service benefit x3 annual salary
- 5% employer pension contribution
- 20 Annual leave days plus 12 statutory holidays and 5 additional days annual leave after 5 years service
- 2 weeks paid paternity leave
- Bereavement leave
- Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening.
Completed applications should be returned by 11.30pm, Monday 4th May 2026. Please note, Choice Services reserves the right to create a reserve list following the interview process. NB: The panel may enhance the criteria in order to facilitate short-listing of the post. Choice Services is an Equal Opportunities Employer.
Contact Detail:
Choice Housing Recruiting Team
We think you need these skills to ace Supervisor in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supervisor role. Highlight your experience in managing engineers and sub-contractors, as well as your technical knowledge in maintenance works. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the job. Share specific examples of your customer service experience and how you've successfully delivered projects in the past. Let us know why you want to join our team!
Showcase Relevant Experience: When filling out your application, be sure to showcase your relevant experience in the maintenance and building sector. Mention any specific projects you've worked on, especially those involving Void Works or minor multi-trade building works. We love seeing real-world examples!
Apply Through Our Website: Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you don't miss any important updates. Plus, we love seeing candidates who take the initiative to apply directly!
How to prepare for a job interview at Choice Housing
✨Know Your Stuff
Make sure you brush up on your technical knowledge of maintenance works, especially in a social housing environment. Be ready to discuss your experience managing engineers and sub-contractors, as well as any specific projects you've overseen.
✨Customer Service is Key
Since the role focuses on delivering excellent customer service, think of examples where you've gone above and beyond for customers. Prepare to share how you handle complaints or difficult situations to demonstrate your commitment to customer satisfaction.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead a team effectively. Be prepared to talk about your leadership style and provide examples of how you've successfully managed teams in the past, particularly in programming and delivering Void Works or minor multi-trade building works.
✨Be Ready with Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, expectations for the role, and how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.