At a Glance
- Tasks: Provide excellent housing management services and support to tenants.
- Company: Choice Housing, a leading housing association in Northern Ireland.
- Benefits: Generous leave, flexible hours, hybrid working, and health cash plan.
- Other info: Join an award-winning, family-friendly organisation with great career development opportunities.
- Why this job: Make a real difference in people's lives through quality housing solutions.
- Qualifications: Experience in housing management and knowledge of relevant regulations required.
The predicted salary is between 32913 - 42964 € per year.
Choice Housing is one of Northern Ireland's leading housing associations, employing over 500 people with a 50-year legacy of enriching lives through the provision of safe, high quality, and affordable homes. We manage over 14,000 homes and support around 40,000 tenants, delivering a wide range of housing solutions including general needs, sheltered housing, support accommodation, and homes for families with complex needs.
Choice is seeking to recruit a Housing Officer to provide an efficient, responsive and excellent customer focused Housing Management Service to its customers. To be successful, you will need to have comprehensive knowledge and experience of delivering housing management services and have a proven track record of successfully managing Arrears, Allocations, Voids and Anti-Social Behaviour.
Essential criteria:
- CIH Level 4 + 2 years relevant housing management or tenancy management experience with a social landlord or local authority OR
- Degree in any discipline + 2 years relevant housing management or tenancy management experience with a social landlord or local authority OR
- 3 years experience as a Housing Officer (or equivalent) within the last 5 years AND (applicable to all)
Working knowledge of the rules of the Housing Selection Scheme; to include allocation of properties, assessment of transfer applications, assignments, mutual exchanges etc. Experience of Microsoft Office programmes including Excel and Word. Must have UK full driving licence and have vehicle available for daily business use.
Our employees have access to a range of benefits:
- 22 days annual leave plus an additional 5 days after 5 years service, and 12 public holidays
- Flexible working hours including up to 2 days flexi leave per month
- Hybrid working
- Essential car user allowance
- 6% pension contribution
- Paid maternity and paternity leave
- Death in service benefit x3 annual salary
- Bereavement leave
- Learning and Development opportunities to include paid courses relevant to your role
- Health cash plan to include a range of benefits including dental, optical and medical treatments, specialist consultations, diagnostic tests and scans, complementary & alternative therapies and yearly health screening
Choice Housing is a Family Friendly & Equality and Diversity Award Winning organisation. Further information including the job description, personal specification and further benefits can be found on the link when clicking apply! Completed application forms should be returned by 5pm, Tuesday 19th May 2026. Please note, the Association reserves the right to create a reserve list following the interview process. NB: The panel may enhance the criteria in order to facilitate short-listing of the post. Choice Housing Ireland Limited is an Equal Opportunities Employer.
Housing Officer JBLE1_NI in Belfast employer: Choice Housing
Choice Housing is a leading housing association in Northern Ireland, dedicated to enriching lives through the provision of safe and affordable homes. With a strong commitment to employee well-being, we offer flexible working hours, generous leave policies, and extensive learning and development opportunities, all within a supportive and family-friendly work culture. Join us in making a meaningful impact in the community while enjoying a rewarding career as a Housing Officer.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer JBLE1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Choice Housing on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Housing Officer.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of housing management services. We should be ready to discuss our experience with arrears, allocations, and anti-social behaviour, as these are key areas for the role.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed housing issues in the past. We want to demonstrate our problem-solving abilities and customer-focused approach during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily that way.
We think you need these skills to ace Housing Officer JBLE1_NI in Belfast
Some tips for your application 🫡
Know Your Stuff:Make sure you read the job description thoroughly. We want to see that you understand the role of a Housing Officer and how your experience aligns with the essential criteria. Highlight your relevant skills and experiences clearly!
Tailor Your Application:Don’t just send a generic application! We love it when candidates personalise their applications to reflect how they meet our specific needs. Use examples from your past roles that demonstrate your expertise in housing management.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’re the perfect fit for the Housing Officer role!
Apply Through Our Website:Remember to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, you’ll find all the info you need about the role and our fantastic benefits there!
How to prepare for a job interview at Choice Housing
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management services. Familiarise yourself with the Housing Selection Scheme and be ready to discuss how you've managed arrears, allocations, and anti-social behaviour in your previous roles.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in housing management or tenancy management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Be Customer-Focused
Since the role is all about providing excellent customer service, think of ways you've gone above and beyond for tenants in the past. Be ready to share these stories to show that you understand the importance of a responsive and efficient service.
✨Get Tech-Savvy
As you'll need to use Microsoft Office programmes like Excel and Word, make sure you're comfortable with these tools. You might even want to mention any specific projects where you've used them effectively to manage data or communicate with stakeholders.
