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- Tasks: Manage housing services, including arrears, allocations, and anti-social behaviour.
- Company: Choice, a leader in customer-focused housing management.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Why this job: Make a real difference in people's lives through effective housing management.
- Qualifications: Experience in housing management and strong knowledge of relevant regulations.
- Other info: Join a dynamic team with a commitment to excellent customer service.
The predicted salary is between 36000 - 60000 £ per year.
Choice is seeking to recruit Housing Officers for both fixed patches and Peripatetic roles to provide an efficient, responsive and excellent customer focused Housing Management Service to its customers. To be successful, you will need to have comprehensive knowledge and experience of delivering housing management services and have a proven track record of successfully managing Arrears, Allocations, Voids and Anti-Social Behaviour.
Responsibilities
- Successfully managing Arrears, Allocations, Voids and Anti-Social Behaviour.
- Provide an efficient, responsive and excellent customer focused Housing Management Service to its customers.
Skills and Qualifications
- Working knowledge of the rules of the Housing Selection Scheme; to include allocation of properties, assessment of transfer applications, assignments, mutual exchanges etc.
- Experience of Microsoft Office programmes including Excel and Word.
- Must have UK full driving licence and have vehicle available for daily business use.
- Experience in using HMS (or an equivalent Housing Waiting list system)
- One years’ experience (within the last 5 years) of staff / team management.
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Housing Officer(s) employer: Choice Housing Ireland Ltd.
Contact Detail:
Choice Housing Ireland Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer(s)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for Housing Officer roles. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing management services. Be ready to discuss your experience with arrears, allocations, and anti-social behaviour. We want to see that you can handle the tough questions with confidence!
✨Tip Number 3
Showcase your tech skills! Make sure you're comfortable using Microsoft Office, especially Excel and Word. If you've used any housing management systems before, be sure to mention that too. It’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us you're serious about joining our team. Don’t miss out on the chance to land that Housing Officer role!
We think you need these skills to ace Housing Officer(s)
Some tips for your application 🫡
Know Your Stuff: Make sure you highlight your experience in housing management services. We want to see your knowledge of Arrears, Allocations, Voids, and Anti-Social Behaviour shining through in your application.
Tailor Your Application: Don’t just send a generic CV! We love it when applicants tailor their applications to the role. Mention specific skills and experiences that relate directly to the Housing Officer position.
Show Off Your Tech Skills: Since we’re looking for someone with experience in Microsoft Office and HMS, make sure to mention any relevant software skills. We want to know how tech-savvy you are!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of everything!
How to prepare for a job interview at Choice Housing Ireland Ltd.
✨Know Your Housing Management Inside Out
Make sure you brush up on your knowledge of housing management services, especially around Arrears, Allocations, Voids, and Anti-Social Behaviour. Be ready to discuss specific examples from your experience that demonstrate your expertise in these areas.
✨Familiarise Yourself with the Housing Selection Scheme
Understanding the rules of the Housing Selection Scheme is crucial. Prepare to explain how you've applied these rules in past roles, particularly regarding property allocations and transfer applications. This will show your potential employer that you’re well-versed in the necessary procedures.
✨Show Off Your Tech Skills
Since you'll be using Microsoft Office programmes like Excel and Word, make sure you can talk about your proficiency with these tools. If you have experience with HMS or similar systems, highlight that too. Being tech-savvy can set you apart from other candidates.
✨Demonstrate Your Leadership Experience
With a requirement for team management experience, be prepared to share examples of how you've successfully led a team. Discuss your approach to managing staff and how you’ve handled challenges in the past. This will showcase your ability to lead effectively in a housing officer role.