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- Tasks: Lead strategic planning and ensure top-notch service for tenants and clients.
- Company: A leading housing association in Northern Ireland with a strong community focus.
- Benefits: Attractive salary, stable work hours, and a chance to make a difference.
- Why this job: Shape the future of tenant services and enhance community living standards.
- Qualifications: Relevant degree and extensive management experience in customer-facing roles.
The predicted salary is between 67000 - 70000 £ per year.
A leading housing association in Northern Ireland is seeking a Regional Head of Tenant and Client Services to contribute to strategic planning and maintain high service standards.
The ideal candidate will possess a relevant degree and extensive management experience in customer-facing services.
This permanent role offers a salary range of £67,000 to £70,000 per annum with a standard workweek of 37 hours.
Regional Head of Tenant & Client Services — Strategy Leader in Belfast employer: Choice Housing Ireland Ltd.
Contact Detail:
Choice Housing Ireland Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Head of Tenant & Client Services — Strategy Leader in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. This will help us tailor our responses and show that we’re genuinely interested in contributing to their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine our answers and boost our confidence. The more we practice, the more natural it’ll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and remind them of our enthusiasm for the role. Plus, it shows we’re proactive and professional.
We think you need these skills to ace Regional Head of Tenant & Client Services — Strategy Leader in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that align with the role of Regional Head of Tenant & Client Services. Highlight your management experience in customer-facing services and any relevant qualifications to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this strategic role. Share specific examples of how you've maintained high service standards in previous positions.
Showcase Your Strategic Thinking: In your application, don’t forget to demonstrate your strategic planning abilities. We want to see how you can contribute to our mission and improve tenant and client services in Northern Ireland.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Choice Housing Ireland Ltd.
✨Know Your Stuff
Make sure you thoroughly understand the housing association's mission and values. Research their current projects and challenges in tenant and client services. This will help you demonstrate your strategic thinking and how you can contribute to their goals.
✨Showcase Your Experience
Prepare specific examples from your past management roles that highlight your success in customer-facing services. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewers to see your impact.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's strategic plans and how they measure service standards. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.
✨Dress the Part
While the role is strategic, first impressions matter. Dress professionally to convey your seriousness about the position. A smart appearance can boost your confidence and set a positive tone for the interview.
