At a Glance
- Tasks: Support the Tenant & Client Services team in delivering effective housing management.
- Company: Join a supportive organisation focused on improving service delivery for all stakeholders.
- Benefits: Enjoy 22 days annual leave, flexible working, and health cash plans.
- Why this job: Make a real difference in housing management while enjoying a great work-life balance.
- Qualifications: Strong communication skills and a passion for service improvement.
- Other info: Flexible working options and excellent career development opportunities await you.
The predicted salary is between 28800 - 48000 £ per year.
The post holder will assist the Tenant & Client Services Management team to ensure the effective delivery of all housing management tasks and KPIs relating to supported housing provision. The post holder will contribute to an improved service delivery for all stakeholders including partners and service users.
Benefits
- 22 days annual leave plus an additional 5 days after 5 years’ service, and 12 public holidays.
- Flexible/Hybrid working opportunities – anticipated 2 working days in the office.
- Excellent work-life balance: we support flexible working e.g. accruing an extra 2 days annual leave per month through flexitime, starting hours between 8am and 10am and finishing between 4pm and 6pm.
- Essential car user allowance.
- Learning and Development opportunities.
- Paid maternity and paternity leave.
- Death in service benefit x3 annual salary.
- Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening.
Application details
Completed application forms should be returned by 11.30pm on Friday 6th March 2026. The successful candidate will be required to provide proof of essential qualifications and also provide documentary evidence of their eligibility to work in the United Kingdom. We are also committed to adhering to the Access NI Code of Practice/Service Level of Agreement in relation to requesting disclosure checks where appropriate and processing information in accordance with the code. Choice has a policy on the Recruitment of Ex-Offenders and it is available upon request.
Please note, the Association reserves the right to create a reserve list following the interview process. If shortlisted you will be sent an email inviting you for interview, please check the email address you have provided on the application and also your junk mail folder. NB: The panel may enhance the criteria in order to facilitate short-listing of the post.
Business Support Officer in Belfast employer: Choice Housing Ireland Ltd.
Contact Detail:
Choice Housing Ireland Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the housing management sector, especially those connected to the Tenant & Client Services Management team. A friendly chat can open doors and give you insights that might just land you that Business Support Officer role.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to see how you can contribute to improved service delivery. Show us you’re not just a fit for the role, but also for our culture!
✨Tip Number 3
Practice common interview questions related to housing management and KPIs. We know it can be nerve-wracking, but rehearsing your answers will help you feel more confident and articulate during the actual interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re genuinely interested in the position and appreciate the opportunity to interview.
We think you need these skills to ace Business Support Officer in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Officer. We want to see how you can contribute to our housing management tasks and KPIs!
Showcase Your Communication Skills: As a Business Support Officer, effective communication is key. Use your application to demonstrate your ability to engage with stakeholders, partners, and service users. We love clear and concise writing!
Highlight Relevant Experience: Don’t forget to mention any previous experience in housing management or similar roles. We’re looking for candidates who can hit the ground running, so show us what you’ve got!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly. Plus, it makes it easier for us to keep track of your application!
How to prepare for a job interview at Choice Housing Ireland Ltd.
✨Know Your Stuff
Make sure you understand the key responsibilities of a Business Support Officer. Familiarise yourself with housing management tasks and KPIs, as well as the specific services offered to tenants and clients. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your skills in service delivery and stakeholder engagement. Think about how you've contributed to improving processes or outcomes in previous roles, as this will resonate well with the interview panel.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges they face, and how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team's success.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. The panel wants to see if you’ll fit into their culture, so be genuine and approachable. A positive attitude can go a long way in making a lasting impression!