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- Tasks: Lead and optimise tenant and client services for a leading housing association.
- Company: A top housing association in Belfast with a focus on community.
- Benefits: Enjoy hybrid working, a generous pension, and comprehensive health care.
- Why this job: Make a real difference in tenants' lives while developing your leadership skills.
- Qualifications: Experience in service management and strong leadership abilities.
- Other info: Join a supportive team and grow your career in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing association in Belfast is seeking a Regional Head of Tenant and Client Services. This full-time role involves strategic planning and supervising the Tenant & Client Services team to ensure excellent service standards. The successful candidate will manage and optimize the services offered to tenants while adhering to compliance regulations.
Benefits include hybrid working, a high pension contribution, and comprehensive health care assistance.
Applications must be submitted by 5pm on 13th February 2026.
Regional Head of Tenant & Client Services — Hybrid Leader in Belfast employer: Choice Housing Ireland Limited
Contact Detail:
Choice Housing Ireland Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Head of Tenant & Client Services — Hybrid Leader in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the housing association on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the latest trends in tenant services. We want to show that we’re not just passionate but also knowledgeable about the industry.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us. This will help us articulate our experience and how it aligns with the role of Regional Head of Tenant & Client Services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Regional Head of Tenant & Client Services — Hybrid Leader in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Regional Head of Tenant & Client Services role. Highlight your strategic planning abilities and any relevant experience in managing teams to ensure we see how you fit into our vision.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about tenant and client services. Share specific examples of how you've optimised services in the past, and don’t forget to mention your understanding of compliance regulations.
Showcase Your Leadership Style: As a hybrid leader, it's important to convey your leadership style in your application. Let us know how you motivate and support your team, especially in a hybrid working environment. We want to see how you can inspire excellence in service standards!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity before the deadline on 13th February 2026!
How to prepare for a job interview at Choice Housing Ireland Limited
✨Know Your Stuff
Make sure you understand the role of Regional Head of Tenant & Client Services inside out. Familiarise yourself with the housing association's mission, values, and the specific services they offer. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a hybrid leader, you'll need to highlight your experience in managing teams and driving service excellence. Prepare examples of how you've successfully led teams in the past, focusing on strategic planning and compliance adherence. This will give the interviewers confidence in your ability to lead their Tenant & Client Services team.
✨Prepare for Compliance Questions
Given the importance of compliance regulations in this role, be ready to discuss your understanding of relevant laws and standards. Think about how you've ensured compliance in previous roles and be prepared to share specific instances where you navigated challenges effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the organisation. Inquire about the current challenges the Tenant & Client Services team faces or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
