At a Glance
- Tasks: Manage daily operations and create a positive environment for residents in a care setting.
- Company: Choice Care, a leading residential care provider with over 30 years of experience.
- Benefits: 38 days holiday, sick pay, life insurance, and comprehensive health support.
- Other info: Opportunity to study for a Level 5 Care Leadership & Management Diploma.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in Adult Social Care and strong interpersonal skills required.
The predicted salary is between 37 - 37 € per hour.
Hours: 37.5
Salary: £18.90 to £18.90 Hour
Overview of the role
The Service Manager's role is to be responsible for the overall management and daily running of the service, in accordance with CQC standards and Company policies and procedures, with the end purpose of creating a safe, positive and happy environment for all residents. There is an opportunity to study a Level 5 in Care Leadership & Management - General Adult Social Care Diploma to become a qualified Service Manager.
The position requires extensive knowledge, including supervisory experience from working in Adult Social Care. You will need to have a professional approach with the ability to organise and prioritise, and a good knowledge of relevant codes of practice and legislation. There is also a need to take part in the on call response for the service.
Personal attributes
- Leadership
- Excellent interpersonal skills
- The ability to build lasting relationships with staff, those we care for, families and external organisations or partners
- Being patient, reliable and flexible
What are the benefits?
- Holiday entitlement - starting from 38 days inclusive of Bank Holidays
- Sick pay entitlement
- Employee Assistance Programme - comprehensive health and wellbeing support for staff
- Refer a friend scheme - enjoy a payment of £500 when you recruit a friend to Choice Care
- Choiceversary - staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to Choice Care
- Christmas bonus - vouchers for all staff members
- Life insurance
- Annual staff awards - this year each winner received £400 and we had over 30 winners in total
- Complex in-house training - this includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars
- A paid day off on your birthday
- Free monthly prize draw - all frontline care colleagues are automatically entered into a monthly prize draw. Three winners, selected at random, receive £500 each, tax-free
- Blue Light Card eligibility
- Reclaim prescription costs for Hormone Replacement Therapy (HRT) and access free feminine hygiene products whilst on shift
- Stream – a financial wellbeing app that enables you to track your earnings; save with high-street beating interest rates; choose to access your earnings ahead of pay day with flexible pay; receive discounts with hundreds of retailers; learn with financial coaching and education, and much more (minimum service period applicable to some benefits)
Who are we?
Choice Care is one of the UK's leading residential care providers for people with learning disabilities, autism and mental health conditions. With over 30 years' experience, we're at the forefront of national best practice, with among the highest CQC ratings of any comparable organisation.
Our homes are more than just a place to live, they're like a second family for everyone we support. Each home is a close knit community, with its own unique personality, and all the ups and downs of typical family life, built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self-esteem.
In every Choice Care home there's a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this there are regular social events, projects, outings and holiday breaks which everyone can get involved in and express themselves through.
Where will you work?
This is one of three residential homes provided by Quality Care, our sister company in the East Midlands that supports individuals with high support needs including challenging behaviours. Quality Care is an established specialist care provider with an excellent reputation for delivering high quality support in family-style settings. Adams House provides residential 24 hour care for 24 adults with a learning disability and/or autism. Although the service is quite large, the people being supported here live in small family groups or in their own individualised apartment settings, according to their needs and abilities. Adams House is located in the market town of Sutton in Ashfield, close to all the local amenities of the town centre and also has good links to the A38 and M1.
Service Manager in Sutton in Ashfield employer: Choice Care
Choice Care is an exceptional employer, offering a supportive and nurturing work environment where employees can thrive. With extensive benefits such as generous holiday entitlement, comprehensive health and wellbeing support, and opportunities for professional development, including a Level 5 diploma in Care Leadership & Management, staff are encouraged to grow and succeed. Located in the welcoming community of Sutton in Ashfield, our residential homes foster a family-like atmosphere, ensuring that both employees and residents enjoy a fulfilling and rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Sutton in Ashfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of CQC standards and relevant legislation. We want you to shine when discussing how you can create a safe and positive environment for residents!
✨Tip Number 3
Show off your leadership skills during interviews! Share examples of how you've built strong relationships with staff and residents in the past. This will demonstrate that you’re not just a manager, but a true leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our Choice Care family.
We think you need these skills to ace Service Manager in Sutton in Ashfield
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your passion for providing care shine through. We want to see how much you care about creating a positive environment for residents and how your values align with ours.
Highlight Relevant Experience:Make sure to showcase your supervisory experience in Adult Social Care. We’re looking for someone who knows the ropes, so don’t hold back on detailing your past roles and responsibilities that relate to this position.
Be Professional Yet Personal:While we appreciate professionalism, we also love a personal touch. Use your application to tell us a bit about yourself and how you build relationships with staff and residents alike. It’s all about those interpersonal skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team at Choice Care.
How to prepare for a job interview at Choice Care
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC standards and relevant legislation. Being able to discuss these confidently will show that you're serious about the role and understand the responsibilities that come with being a Service Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you've built relationships with staff or resolved conflicts. This will demonstrate your ability to create a positive environment for both residents and colleagues.
✨Be Personable
Since this role involves working closely with residents and their families, practice your interpersonal skills. Be ready to share how you would approach building trust and rapport with those you care for, as well as external partners.
✨Ask Thoughtful Questions
At the end of the interview, have some insightful questions prepared. This could be about the team dynamics, ongoing training opportunities, or how the company supports its staff. It shows you're genuinely interested in the role and the organisation.
