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- Tasks: Manage daily operations of a care home, ensuring a safe and positive environment for residents.
- Company: Choice Care is a leading UK residential care provider with over 30 years of experience.
- Benefits: Enjoy enhanced holidays, sick pay, training opportunities, and a Christmas bonus.
- Why this job: Join a supportive community focused on care, fun, and personal growth for both staff and residents.
- Qualifications: Experience in Adult Social Care and strong leadership skills are essential.
- Other info: Opportunity to study for a Level 5 Diploma in Care Leadership & Management.
Hours:37.5
Salary:£18.08 to £18.08 Hour
Overview of the role
Reporting to the Assistant Regional Director, the Service Manager’s role is to be responsible for the overall management and daily running of the home, in accordance with CQC standards and Company policies and procedures, with the end purpose of creating a safe, positive and happy environment for all residents. There is an opportunity to study a Level 5 in Care Leadership & Management – General Adult Social Care Diploma to become a qualified Registered Manager.
The position requires extensive knowledge, including supervisory experience from working in Adult Social Care. You will need to have a professional approach with the ability to organise and prioritise, and a good knowledge of relevant codes of practice and legislation.
Personal attributes
Leadership, excellent interpersonal skils, the abilty to build lasting relationships with staff, residents, families and external organisations or partners, being patient, reliable and flexible are key characteristics of a successful Home Manager.
What are the benefits?*
- Learning Academy – Level 5 in Care Leadership & Management – General Adult Social Care
- Enhanced holiday entitlement – starting from 35 days inclusive of Bank Holidays
- Sick pay entitlement
- Employee Assistance Programme – comprehensive health and wellbeing support for staff
- Refer a friend scheme – enjoy a payment of £500 when you recruit a friend to Choice Care
- Choiceversary – staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to Choice Care
- Christmas bonus – vouchers for all staff members
- Life insurance
- Annual staff awards – this year each winner received £400 and we had over 30 winners in total
- Complex in-house training – this includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars
- A paid day off onyour birthday
- Free monthly prize draw – all frontline care colleagues are automatically entered into a monthly prize draw. Three winners, selected at random, receive £500 each, tax-free
- Blue Light Card eligibility
- Reclaim prescription costs for Hormone Replacement Therapy (HRT) and access free feminine hygiene products whilst on shift
- Wagestream – a financial health app that enables you to track your earnings, save a small amount automatically each month, receive optional pay advances, purchase vouchers for discounts with retailers, and get access to financial support and education
*minimum serviceperiods and apprenticeship funding eligibility applicableto some benefits
Who are we?
Choice Care is one of the UK’s leading residential care providers for people with learning disabilities, autism and mental health conditions. With over 30years’ experience, we’re at the forefront of national best practice, with among thehighest CQC ratingsof any comparable organisation. We are also proud to be one of the Top 100 Apprenticeship Employersfor the second year in a row!
Our homes are more than just a place to live, they’re like a second family for everyone we support. Each home is a close knit community, with its own unique personality, and all the ups and downs of typical family life, built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self-esteem.
In every Choice Care home there’s a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this there areregular social events, projects, outings and holiday breaks which everyone canget involved in and express themselves through.
Where will youwork?
We provide flexible, individually-tailored supported living services for people with learning disabilities, autism, mental health conditions and associated complex needs. Our support packages range from a few hours a day to help with independent living skills, assist with shopping, cooking and personal care and provide access to resources in the community, right up to full-time, 24-7 specialist care. We work closely with local authority commissioners, care professionals and accommodation providers to support people with their own tenancy to live as independently as possible, while still being able to rely on the individual care and assistance they need. Just as in our residential homes, our supported living services are highly personalised, structured around the requirements, capabilities and preferences of the people we support.
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Service Manager employer: Choice Care
Contact Detail:
Choice Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarise yourself with CQC standards and regulations. Understanding these guidelines will not only help you in the interview but also demonstrate your commitment to maintaining high-quality care.
✨Tip Number 2
Showcase your leadership skills during the interview. Prepare examples of how you've successfully managed teams or resolved conflicts in previous roles, as this is crucial for a Service Manager position.
✨Tip Number 3
Network with professionals in the adult social care sector. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Research Choice Care's values and mission. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in the role.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Service Manager position. Understand the responsibilities, required skills, and personal attributes needed to excel in this role.
Tailor Your CV: Customise your CV to highlight relevant experience in Adult Social Care, particularly any supervisory roles. Emphasise your leadership skills and ability to build relationships, as these are key characteristics for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating a positive environment for residents. Mention specific experiences that demonstrate your organisational skills and knowledge of CQC standards.
Highlight Continuous Learning: Since the role offers opportunities for further education, such as the Level 5 in Care Leadership & Management, mention your commitment to professional development and how you plan to utilise these opportunities to enhance your skills.
How to prepare for a job interview at Choice Care
✨Showcase Your Leadership Skills
As a Service Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your interpersonal skills and ability to build relationships with staff and residents.
✨Understand CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards relevant to adult social care. Be ready to discuss how you would ensure compliance and maintain high-quality care within the home.
✨Highlight Your Organisational Skills
The role requires excellent organisational and prioritisation skills. Prepare to discuss specific strategies you use to manage daily operations effectively and how you handle competing priorities.
✨Emphasise Your Commitment to Continuous Learning
Mention your interest in furthering your qualifications, such as the Level 5 in Care Leadership & Management. This shows your dedication to professional development and improving the quality of care provided.
