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- Tasks: Support the People Team in enhancing colleague experience and resolving workplace concerns.
- Company: Choice Care, a leading residential care provider with a strong community focus.
- Benefits: 30 days holiday, sick pay, health support, and a birthday day off.
- Why this job: Make a real difference in employee relations and foster a positive work culture.
- Qualifications: Experience in HR or employee relations, excellent communication skills, and knowledge of employment law.
- Other info: Hybrid working model with opportunities for professional development and career growth.
The predicted salary is between 25440 - 25440 £ per year.
Hours: 37.5
Salary: £25,440 to £25,440 per Annum
Overview of the role
As a People Support Co-ordinator, you will play a pivotal role in supporting the People Team. This role will focus on employee relations to support our workforce and enhance the overall colleague experience. This role will be instrumental in fostering a positive work environment, managing colleague concerns, and ensuring compliance with employment laws and internal policies. The People Coordinator will collaborate with the People Advisor and with managers and colleagues to drive engagement, resolve conflicts, and contribute to a fair and supportive workplace culture. Please note this position is fixed term due to maternity cover.
Key duties
- Employee Relations: Act as a key point of contact for employee relations matters, providing advice and resolution strategies for workplace concerns, grievances, and disciplinary actions.
- Policy Compliance & Implementation: Ensure compliance with employment laws, company policies, and industry best practices, updating and advising on changes as necessary.
- Performance Management Support: Provide guidance to managers and employees on performance management, including handling underperformance, improvement plans, and capability procedures.
- Conflict Resolution: Assist in mediating and facilitating discussions to resolve disputes, promoting a culture of fairness and open communication.
- Absence & Well-being Management: Support managers in monitoring absence trends, return-to-work processes, and promoting well-being initiatives.
- Employee Engagement: Contribute to initiatives that enhance employee satisfaction, motivation, and retention through surveys, feedback mechanisms, and proactive interventions.
- HR Policy & Process Improvement: Support the evaluation and improvement of people management policies and procedures to maintain a positive and high-performing work environment.
- Training & Development Support: Identify and support training needs related to employee relations, workplace behaviour, and leadership development.
- HR Metrics & Reporting: Track and analyse employee relations trends, producing reports and insights to inform people strategy.
- Stay Informed: Stay updated on HR trends and developments to ensure Choice Care follows best practices.
Personal attributes
- Experience in an HR generalist or employee relations role, ideally within a fast-paced environment.
- Good knowledge of employment law and best practices in employee relations.
- Excellent communication and interpersonal skills, with the ability to build trust and credibility at all levels.
- Ability to mediate and resolve workplace disputes with professionalism and fairness.
- Experience supporting performance management and guiding managers through complex people issues.
- Proactive approach to problem-solving and conflict resolution.
- Ability to manage sensitive and confidential information with discretion.
- Strong analytical skills with the ability to interpret HR data and trends.
- Some experience in handling grievances, disciplinaries, and performance management processes.
- Proficiency in HR software and systems.
What are the benefits?
- Learning Academy
- Enhanced holiday entitlement - starting from 30 days inclusive of bank holidays
- Sick pay entitlement
- Employee Assistance Programme - comprehensive health and wellbeing support for staff
- Refer a friend scheme - enjoy a payment of £500 when you recruit a friend to Choice Care
- Choiceversary - staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to Choice Care
- Christmas bonus - vouchers for all staff members
- Life insurance
- Annual staff awards - this year each winner received £400 and we had over 30 winners in total
- Complex in-house training - this includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars
- A paid day off on your birthday
- Blue Light Card eligibility
Who are we?
Choice Care is one of the UK’s leading residential care providers for people with learning disabilities, autism and mental health conditions. With over 25 years’ experience, we’re at the forefront of national best practice, with among the highest CQC ratings of any comparable organisation. We are also proud to be one of the Top 100 Apprenticeship Employers for the second year in a row! Our homes are more than just a place to live, they’re like a second family for everyone we support. Each home is a close-knit community, with its own unique personality, and all the ups and downs of typical family life, built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self-esteem. In every Choice Care home there’s a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this, there are regular social events, projects, outings and holiday breaks which everyone can get involved in and express themselves through.
Where will you work?
This role is a hybrid opportunity, working between remote working and our office in Bracknell once training is completed.
People Support Coordinator- Maternity Cover in Bracknell employer: Choice Care
Contact Detail:
Choice Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Support Coordinator- Maternity Cover in Bracknell
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Choice Care on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Choice Care’s values and recent initiatives. Show us that you’re not just another candidate but someone who genuinely cares about enhancing the colleague experience.
✨Tip Number 3
Practice your conflict resolution skills! Think of examples from your past where you’ve successfully managed workplace disputes. We want to see how you handle tricky situations with professionalism and fairness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Choice Care family.
We think you need these skills to ace People Support Coordinator- Maternity Cover in Bracknell
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Support Coordinator role. Highlight your experience in employee relations and how it aligns with our mission at Choice Care. We want to see how you can contribute to fostering a positive work environment!
Showcase Your Skills: Don’t forget to emphasise your communication and conflict resolution skills. We’re looking for someone who can build trust and handle sensitive situations with professionalism. Share specific examples that demonstrate your abilities in these areas!
Be Authentic: Let your personality shine through in your application! We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for supporting colleagues and enhancing their experience at work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Choice Care
✨Know Your Stuff
Make sure you brush up on employment law and best practices in employee relations. Familiarise yourself with the key duties of the role, like conflict resolution and performance management support, so you can speak confidently about how your experience aligns with what they need.
✨Showcase Your Communication Skills
As a People Support Coordinator, you'll need to build trust and credibility. Prepare examples of how you've effectively communicated in past roles, especially in resolving disputes or handling sensitive situations. This will demonstrate your interpersonal skills and ability to foster a positive work environment.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific employee relations scenarios. Think through potential conflicts or grievances and how you would approach them. This shows your proactive problem-solving skills and understanding of the role's responsibilities.
✨Engage with Their Culture
Research Choice Care’s values and culture. Be prepared to discuss how you can contribute to their mission of creating a supportive workplace. Mention any ideas you have for enhancing employee engagement or well-being initiatives, as this will show you're genuinely interested in making a positive impact.
