Team Leader in Wrexham

Hours: 36 Salary: £13.40 to £13.40 Hour. The role consists of shift work and weekends on a rota basis. We know how hard it can be to find a job to suit personal commitments, and that’s why Choice Care is offering a number of flexible positions to fit around your needs. We have a range of working patterns to suit you; get in touch to see if we can help.

Overview Of The Role

The role of the Team Leader is to provide support and guidance to a team of social care workers, whilst making sure you always provide the highest level of care and lead by example. You will also liaise with the seniors in the home reporting any matters of concern. You must have experience in the care sector and have the willingness to learn and expand on your previous knowledge. Not only will you make a huge difference to people’s lives, but you’ll be able to enjoy days out, trips away and join in with many more activities, all of which ensures the people we work with are safe, happy and lead fulfilling lives.

Key duties

• Taking the lead with supporting adults with learning disabilities and complex needs in a residential care environment.
• Supervising a team and assisting with the overall management of the home.
• Liaising with managers and other shift leaders.
• Executing any tasks allocated in a professional, timely and accurate manner.
• Supervising and sharing mealtimes with residents to encourage a positive attitude towards food and dining.
• Assisting residents in their daily activities whether this be in or away from the home.
• Using your initiative when supporting residents during their activities and with day-to-day tasks.

Personal attributes

Being patient, reliable, flexible, a team player and a good communicator are key characteristics of a successful Team Leader.

What are the benefits?

• Learning Academy - Adult Care Worker Level 2 and Lead Adult Care Worker Level 3 qualifications for all staff.
• Holiday entitlement - starting from 28 days inclusive of Bank Holidays.
• Sick pay entitlement.
• Employee Assistance Programme - comprehensive health and wellbeing support for staff.
• Refer a friend scheme - enjoy a payment of £500 when you recruit a friend to Choice Care.
• Choiceversary - staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to Choice Care.
• Christmas bonus - vouchers for all staff members.
• Life insurance.
• Annual staff awards - this year each winner received £400 and we had over 30 winners in total.
• Complex in-house training - this includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars.
• A paid day off on your birthday.
• Free monthly prize draw - all frontline care colleagues are automatically entered into a monthly prize draw. Three winners, selected randomly, receive £500 each, tax‑free.
• Blue Light Card eligibility.
• Reclaim prescription costs for Hormone Replacement Therapy (HRT) and access free feminine hygiene products whilst on shift.
• Stream - a financial wellbeing app that enables you to track your earnings; save with high‑street beating interest rates; choose to access your earnings ahead of payday with flexible pay; receive discounts with hundreds of retailers; learn with financial coaching and education, and much more.

Who are we?

Choice Care is one of the UK’s leading residential care providers for people with learning disabilities, autism and mental health conditions. With over 30 years’ experience, we’re at the forefront of national best practice, with among the highest CQC ratings of any comparable organisation. Our homes are more than just a place to live; they’re like a second family for everyone we support. Each home is a close-knit community, with its own unique personality, and all the ups and downs of typical family life, built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self-esteem. In every Choice Care home there’s a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this, there are regular social events, projects, outings and holiday breaks which everyone can get involved in and express themselves through.

Where will you work?

Downham Lodge is an eight‑bedroom residential home for men and women with mental health conditions. The home can support a wide spectrum of conditions, including personality disorder, schizophrenia and acquired brain injury. Residents are relatively independent and are able to prepare and cook their own meals with minimal staff support. The group is sociable and active, with most residents preferring to spend time in the communal areas and going out together for activities. Located in a pleasant residential area of Southsea, close to the seafront and the amenities of Portsmouth, the property has recently been completely refurbished to provide contemporary ensuite bedrooms, a shared dining room and two separate lounges, as well as a small garden. The home has an activity store containing gym equipment, a sewing machine, arts and crafts materials and two house bikes. There is also sports equipment, such as footballs and tennis rackets, that can be used at the seafront common a short walk away. Downham Lodge runs regular day trips to nearby towns and the Isle of Wight and has its own transport. It supports residents to engage with local colleges and online courses, music groups and voluntary work. The home has organised coffee mornings, Halloween parties, healthy eating events, recycling workshops, dance classes and more.