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- Tasks: Support critical applications and systems while gaining hands-on experience in IT.
- Company: Choice Care is a leading UK residential care provider with over 25 years of experience.
- Benefits: Enjoy 30 days holiday, sick pay, and a Christmas bonus, plus more perks!
- Why this job: Join a top apprenticeship employer and make a real impact in care services.
- Qualifications: No prior IT experience needed; GCSEs in English and Maths required.
- Other info: This role includes an IT Systems and Networking Apprenticeship lasting 18-24 months.
The predicted salary is between 8000 - 10000 Ā£ per month.
Join to apply for the Junior System Administrator role at Choice Care Group
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Join to apply for the Junior System Administrator role at Choice Care Group
Hours: 37.5
Salary: Salary up to Ā£27,500 depending on experience and qualifications
Overview Of The Role
This is an exciting opportunity for an individual to join Choice Care as anApprentice System Administrator, supporting the organisation\’s critical applications and systems. The successful candidate will work alongside the Application and Data Specialist team, gaining hands-on experience while studying towards anIT Systems and Networking Apprenticeship(Level 3 or Level 4).
You will support Choice Careās mission to provide outstanding care services by ensuring that essential applications and data systems run smoothly, efficiently, and securely. This role will provide a foundation in application management, data processes, user support, and integration between systems.
Key duties
- System Support and Administration
- Assist in the management, configuration, and maintenance of core business applications, such as:
- ChoicePeople (HR system)
- Talos 360 (Recruitment platform)
- ChoiceNourish (Digital Care platform)
- ChoiceConnect (SharePoint-based data sharing)
- Choice Hub (Employee Engagement platform)
- Other business-critical applications as required
- Provide first-line support for application-related queries, escalating complex issues where necessary
- Help manage user access and permissions using systems such asMicrosoft Entra ID, ensuring starters, movers, and leavers processes are executed accurately
- Data Processes and Management
- Support data cleansing and validation to ensure data accuracy across applications
- Assist in generating reports and visualisations to aid decision-making
- Help with troubleshooting and resolving data-related issues within systems
- Automation and Integration
- Assist in developing workflows to automate repetitive tasks and improve efficiency
- Support the integration of applications to ensure seamless data flow between systems
- Learning and Development
- Participate in structured training and on-the-job learning as part of the apprenticeship program
- Work with experienced professionals to develop your knowledge of systems, applications, and data management
- Stakeholder Engagement
- Respond to user queries professionally, providing clear guidance and support.
- Collaborate with external vendors to address system issues or implement changes.
- Additional Duties
- This is not an exhaustive list, and you may be required to perform other duties as assigned by management.
- Perform related duties as assigned, within your scope of practice, as the role matures.
Personal attributes
Skills and Qualities
- Strong interest in IT and applications, with a desire to learn and develop.
- Excellent problem-solving skills and a proactive attitude.
- Strong organisational and time-management abilities.
- Effective communication skills, both written and verbal.
- Attention to detail and accuracy in handling data.
Experience
- No prior IT experience is required, but familiarity with Microsoft Office products (Excel, Word, Outlook) is an advantage.
- Previous experience in customer service or administration is beneficial but not essential.
Qualifications
- GCSEs (or equivalent) in English and Maths at Grade 4/C or above are essential.
- A Level 3 qualification (e.g., A-Levels, BTEC, or equivalent) is desirable but not mandatory.
The successful candidate will undertake aLevel 3 or Level 4 IT Systems and Networking Apprenticeship(or similar), which includes:
- Learning about systems administration, application support, and data management.
- Studying IT best practices, cybersecurity principles, and troubleshooting techniques.
- Completing assignments and assessments to demonstrate skills and knowledge.
The apprenticeship program typically lasts18-24 months, with dedicated time allocated for study and training.
What are the benefits?*
- Enhanced holiday entitlement – starting from 30 days inclusive of bank holidays
- Sick pay entitlement
- Employee Assistance Programme – comprehensive health and wellbeing support for staff
- Refer a friend scheme – enjoy a payment of Ā£500 when you recruit a friend to Choice Care
- Choiceversary – staff receive vouchers of Ā£75 after 5 years, Ā£100 after 10 years and Ā£150 after 15 years to celebrate their commitment to Choice Care
- Christmas bonus – vouchers for all staff members
- Life insurance
- Annual staff awards – this year each winner received Ā£400 and we had over 30 winners in total
- Complex in-house training – this includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars
- A paid day off on your birthday
- Blue Light Card eligibility
- minimum service periods and apprenticeship funding eligibility applicable to some benefits
Who are we?
Choice Care is one of the UKās leading residential care providers for people with learning disabilities, autism and mental health conditions. With over 25 yearsā experience, weāre at the forefront of national best practice, with among the highest CQC ratings of any comparable organisation. We are also proud to be one of the Top 100 Apprenticeship Employers for the second year in a row!
EL000
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Internship
Employment type
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Employment type
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Job function
Information Technology
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Mental Health Care
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Junior System Administrator employer: Choice Care Group
Contact Detail:
Choice Care Group Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Junior System Administrator
āØTip Number 1
Familiarise yourself with the specific applications mentioned in the job description, such as ChoicePeople and Talos 360. Understanding how these systems work will not only help you during the interview but also show your genuine interest in the role.
āØTip Number 2
Brush up on your problem-solving skills, as this role requires a proactive attitude towards troubleshooting. Consider practicing common IT scenarios or issues that might arise in system administration to prepare for potential questions.
āØTip Number 3
Engage with online communities or forums related to IT systems and administration. Networking with professionals in the field can provide valuable insights and may even lead to referrals or recommendations for the position.
āØTip Number 4
Demonstrate your communication skills by preparing to discuss how you would handle user queries. Think of examples from past experiences where you provided support or guidance, as this will highlight your ability to engage effectively with stakeholders.
We think you need these skills to ace Junior System Administrator
Some tips for your application š«”
Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills for the Junior System Administrator position. Tailor your application to highlight how your interests and experiences align with these requirements.
Highlight Relevant Skills: Emphasise any relevant skills you possess, such as familiarity with Microsoft Office products or any customer service experience. Even if you lack direct IT experience, showcasing your problem-solving abilities and eagerness to learn can make a strong impression.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how you can contribute to Choice Care Group. Use specific examples from your past experiences to demonstrate your skills and enthusiasm for the position.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Choice Care Group
āØShow Your Enthusiasm for IT
Make sure to express your genuine interest in IT and applications during the interview. Talk about any relevant projects or experiences, even if they are from your studies or personal projects, to demonstrate your passion for the field.
āØPrepare for Common Technical Questions
While you may not have extensive experience, it's important to familiarise yourself with basic IT concepts and terminology. Be ready to discuss topics like system administration, data management, and troubleshooting techniques, as these are likely to come up.
āØHighlight Your Problem-Solving Skills
Employers value candidates who can think critically and solve problems. Prepare examples of how you've approached challenges in the past, whether in school projects or part-time jobs, to showcase your proactive attitude and analytical skills.
āØAsk Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the role, team dynamics, or the apprenticeship programme. This shows your interest in the position and helps you determine if it's the right fit for you.
