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- Tasks: Support employee relations and enhance colleague experience in a dynamic environment.
- Company: Choice Care, a leading residential care provider with a strong community focus.
- Benefits: 30+ days holiday, sick pay, health support, and a birthday day off.
- Why this job: Make a real difference in people's lives while developing your HR skills.
- Qualifications: Experience in HR or employee relations, strong communication, and problem-solving skills.
- Other info: Hybrid role with excellent training and career growth opportunities.
The predicted salary is between 25440 - 25440 £ per year.
As a People Support Co‑ordinator, you will play a pivotal role in supporting the People Team. This role will focus on employee relations to support our workforce and enhance the overall colleague experience. It is a fixed‑term position due to maternity cover.
Hours: 37.5
Salary: £25,440 to £25,440 per annum
Key duties
- Employee Relations: Act as a key point of contact for employee relations matters, providing advice and resolution strategies for workplace concerns, grievances, and disciplinary actions.
- Policy Compliance & Implementation: Ensure compliance with employment laws, company policies, and industry best practices, updating and advising on changes as necessary.
- Performance Management Support: Provide guidance to managers and employees on performance management, including handling underperformance, improvement plans, and capability procedures.
- Conflict Resolution: Assist in mediating and facilitating discussions to resolve disputes, promoting a culture of fairness and open communication.
- Attendance & Well‑being Management: Support managers in monitoring absence trends, return‑to‑work processes, and promoting well‑being initiatives.
- Employee Engagement: Contribute to initiatives that enhance employee satisfaction, motivation, and retention through surveys, feedback mechanisms, and proactive interventions.
- HR Policy & Process Improvement: Support the evaluation and improvement of people management policies and procedures to maintain a positive and high‑performing work environment.
- Training & Development Support: Identify and support training needs related to employee relations, workplace behaviour, and leadership development.
- HR Metrics & Reporting: Track and analyse employee relations trends, producing reports and insights to inform people strategy.
- Stay Informed: Stay updated on HR trends and developments to ensure Choice Care follows best practices.
Personal attributes
- Experience in an HR generalist or employee relations role, ideally within a fast‑paced environment.
- Good knowledge of employment law and best practices in employee relations.
- Excellent communication and interpersonal skills, with the ability to build trust and credibility at all levels.
- Ability to mediate and resolve workplace disputes with professionalism and fairness.
- Experience supporting performance management and guiding managers through complex people issues.
- Proactive approach to problem‑solving and conflict resolution.
- Ability to manage sensitive and confidential information with discretion.
- Strong analytical skills with the ability to interpret HR data and trends.
- Some experience of handling grievances, disciplinaries, and performance management processes.
- Proficiency in HR software and systems.
Benefits
- Learning Academy
- Enhanced holiday entitlement – starting from 30 days inclusive of bank holidays
- Sick pay entitlement
- Employee Assistance Programme – comprehensive health and wellbeing support for staff
- Refer a friend scheme – enjoy a payment of £500 when you recruit a friend to Choice Care
- Choiceversary – staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to Choice Care
- Christmas bonus – vouchers for all staff members
- Life insurance
- Annual staff awards – this year each winner received £400 and we had over 30 winners in total
- Complex in‑house training – includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars
- A paid day off on your birthday
- Blue Light Card eligibility
- Minimum service periods and apprenticeship funding eligibility applicable to some benefits
Who are we?
Choice Care is one of the UK’s leading residential care providers for people with learning disabilities, autism and mental health conditions. With over 25 years’ experience, we’re at the forefront of national best practice, with among the highest CQC ratings of any comparable organisation. We are also proud to be one of the Top 100 Apprenticeship Employers for the second year in a row! Our homes are more than just a place to live, they’re like a second family for everyone we support. Each home is a close‑knit community, with its own unique personality, and all the ups and downs of typical family life built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self‑esteem. In every Choice Care home there’s a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this there are regular social events, projects, outings and holiday breaks which everyone can get involved in and express themselves through.
Where will you work?
This role is a hybrid opportunity, working between remote working and our office in Bracknell once training is completed.
People Support Coordinator- Maternity Cover in Bracknell employer: Choice Care Group
Contact Detail:
Choice Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Support Coordinator- Maternity Cover in Bracknell
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a People Support Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research common questions related to employee relations and think about how you can showcase your experience. Practise your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you're genuinely interested and appreciate the opportunity to chat.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us at Choice Care. Plus, it gives you a chance to showcase your enthusiasm for our mission and values.
We think you need these skills to ace People Support Coordinator- Maternity Cover in Bracknell
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Support Coordinator role. Highlight your experience in employee relations and any relevant HR skills that match what we're looking for.
Showcase Your Communication Skills: Since this role involves a lot of interaction with colleagues, it's essential to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect this.
Be Authentic: We love seeing the real you! Don’t hesitate to share your personal experiences and how they’ve shaped your approach to HR and employee relations. Authenticity goes a long way in making a connection.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Choice Care Group
✨Know Your Stuff
Before the interview, make sure you brush up on employment law and best practices in employee relations. Familiarise yourself with common workplace issues and how to resolve them, as this will show your potential employer that you're ready to tackle the challenges of the role.
✨Showcase Your Communication Skills
As a People Support Coordinator, you'll need to communicate effectively with various stakeholders. During the interview, practice clear and concise communication. Use examples from your past experiences to demonstrate how you've built trust and resolved conflicts in the workplace.
✨Be Prepared for Scenario Questions
Expect questions that ask how you would handle specific employee relations scenarios. Think about your approach to conflict resolution and performance management. Prepare a few examples that highlight your problem-solving skills and ability to mediate disputes fairly.
✨Demonstrate Your Proactive Approach
Employers love candidates who take initiative. Share instances where you've identified training needs or improved HR processes in previous roles. This will illustrate your proactive mindset and commitment to enhancing the overall colleague experience.
