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- Tasks: Lead a passionate team and ensure top-notch customer service in our chocolate store.
- Company: Join a premium handcrafted chocolate brand with a family-friendly vibe.
- Benefits: Enjoy competitive pay, staff discounts, and career development opportunities.
- Why this job: Shape the future of our flagship London store while indulging in your love for chocolate.
- Qualifications: Retail management experience and a passion for premium food are essential.
- Other info: Be part of a creative, supportive team in a dynamic environment.
The predicted salary is between 33000 - 34000 £ per year.
About Us. We are a premium handcrafted chocolate brand with an integrated cafe. We are opening our second London location and seek an experienced, customer-focused Store Manager to lead day-to-day operations and build our local family-friendly presence.
Key Responsibilities
- Lead and motivate a small team.
- Ensure excellent customer service and maintain high product presentation standards.
- Manage daily store operations: inventory control, cash handling, ordering, and supplier coordination.
- Oversee retail operations.
- Drive sales and achieve financial targets.
- Maintain brand standards and deliver a premium guest experience.
- Report to regional management and implement company policies and promotions.
Requirements
- Proven retail management experience.
- Strong leadership, communication and customer service skills.
- Solid understanding of stock management, POS systems, and basic P&L responsibility.
- Passion for premium food and attention to detail.
- Eligibility to work in the UK and flexibility for weekends and public holidays.
What We Offer
- Competitive salary and performance-based incentives.
- Staff discounts on chocolate items.
- Opportunity to shape and lead our flagship London store.
- Training, career development and a creative, supportive team.
We welcome applications from diverse backgrounds.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £33,000 – £34,000 yearly
About Chococo: Since its inception in 2002, we have established ourselves as a pioneer in the artisanal chocolate sector, focusing on handmade, fresh chocolates and championing sustainable practices through plastic‑free packaging.
Store Manager employer: Chococo
Contact Detail:
Chococo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with our premium handcrafted chocolates and the café vibe. When you walk into that interview, let your passion for our products shine through – it’ll show you’re the right fit for leading our team.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or improved customer service. We want to see how you can inspire others to deliver that top-notch experience we pride ourselves on.
✨Tip Number 3
Be ready to discuss your retail management experience in detail. We’re keen to hear about your stock management strategies and how you’ve handled cash operations. This is your chance to demonstrate your expertise and how it aligns with our goals.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re genuinely interested in shaping our flagship store. Inquire about our company culture, training opportunities, and how you can contribute to our family-friendly presence in London.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion for Chocolate: When writing your application, let your love for premium food and chocolate shine through! We want to see that you’re not just looking for a job, but that you genuinely care about the products we offer and the experience we create for our customers.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a small team, so make sure to showcase your leadership experience in your application. Share specific examples of how you've motivated teams in the past and how you’ve ensured excellent customer service.
Be Detail-Oriented: Attention to detail is key in our business. In your written application, mention how you maintain high product presentation standards and manage inventory effectively. This will show us that you understand the importance of every little detail in delivering a premium guest experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important information about the role or our brand!
How to prepare for a job interview at Chococo
✨Know Your Chocolate
Familiarise yourself with the brand's history and product range. Being able to discuss the artisanal chocolate process and sustainable practices will show your passion for the product and align with their values.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate staff and ensure excellent customer service, as these are key responsibilities for the Store Manager role.
✨Understand Retail Operations
Brush up on your knowledge of inventory control, cash handling, and POS systems. Be ready to discuss how you’ve managed these aspects in previous roles, as they are crucial for daily store operations.
✨Demonstrate Customer Focus
Think of specific instances where you went above and beyond for customers. This will illustrate your commitment to delivering a premium guest experience, which is essential for this position.
