Store Manager in London

About Us. We are a premium handcrafted chocolate brand with an integrated cafe. We are opening our second London location and seek an experienced, customer-focused Store Manager to lead day-to-day operations and build our local family-friendly presence.

Key Responsibilities

Lead and motivate a small team.

Ensure excellent customer service and maintain high product presentation standards.

Manage daily store operations: inventory control, cash handling, ordering, and supplier coordination.

Oversee retail operations.

Drive sales and achieve financial targets.

Maintain brand standards and deliver a premium guest experience.

Report to regional management and implement company policies and promotions.

Requirements

Proven retail management experience.

Strong leadership, communication and customer service skills.

Solid understanding of stock management, POS systems, and basic P&L responsibility.

Passion for premium food and attention to detail.

Eligibility to work in the UK and flexibility for weekends and public holidays.

What We Offer

Competitive salary and performance-based incentives.

Staff discounts on chocolate items.

Opportunity to shape and lead our flagship London store.

Training, career development and a creative, supportive team.

We welcome applications from diverse backgrounds.

Experience: RequiredLanguages: English – AdvancedEmployment: Full-timeSalary: £33,000 – £34,000 yearly

About Chococo:Since its inception in 2002, we have established ourselves as a pioneer in the artisanal chocolate sector, focusing on handmade, fresh chocolates and championing sustainable practices through plastic‐free packaging.

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