Choco is seeking a Customer Care Associate – Enterprise to own the day-to-day support for a strategic enterprise account. You will engage via chat, email, and WhatsApp, ensuring rapid, empathetic resolutions and adherence to SLAs.
You’ll partner with implementation, customer success, and solutions engineering to resolve issues and drive enterprise-scale success. You will analyze account workflows, spot friction, and help shape scalable processes, documentation, and product improvements.
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Enterprise Customer Care Specialist | SaaS Impact in London employer: Choco
At Choco, we are not just reshaping the food supply chain; we are creating a vibrant work culture that thrives on innovation and collaboration. As an Account Executive in Paris, you will enjoy competitive compensation, equity ownership, and comprehensive health and wellbeing support, all while working with a diverse global team dedicated to making a real impact. With opportunities for personal growth and the chance to contribute to cutting-edge AI solutions, Choco is the ideal place for those looking to drive meaningful change in the industry.
