Senior Revenue Operations Manager, Systems in Harrow on the Hill

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently. A problem of this magnitude requires a massive scale and only the best people will be able to solve it.

We are looking for a Senior Revenue Operations Manager, Systems to lead and scale the systems that power our global revenue organization. In this role, you will own and optimize our GTM tech stack, ensuring our sales, marketing, and document management tools are aligned, efficient, and built to scale with Choco. You will translate business requirements into scalable system designs that improve automation, ensure data integrity, and enable accurate deal processing. Your work will strengthen the operational foundation that enables predictable revenue and high performance across regions.

The Role & Responsibilities

• Manage the systems that generate revenue, ensure consistent operational performance, resolve deficiencies quickly, and enforce accountability around growth-driving metrics.
• Own the design, optimization, and ongoing reliability of complex Salesforce Flows that power our revenue processes, ensuring they scale cleanly and reduce operational friction.
• Administer and maintain Salesforce.com, including configuration, data integrity, and user support.
• Gather and translate business requirements from stakeholders into technical solutions within Salesforce and other GTM related tools.
• Identify inefficiencies in current processes and recommend improvements to increase operational effectiveness.
• Partner with Sales, Finance, Legal, and IT teams to support deal structuring, approvals, and order management.
• Create and maintain documentation including process flows, system requirements, and user guides.
• Support system testing, upgrades, and new feature rollouts.

Who We’re Looking For

• 5+ years of experience in a systems analyst, revenue operations, sales operations, or related role.
• Hands-on experience with Salesforce.com (Salesforce Flows experience is required).
• Strong understanding of deal processes, order management, or quote-to-cash workflows.
• Ability to gather requirements and communicate effectively with both technical and non-technical stakeholders.
• Analytical mindset with strong attention to detail.
• Experience working in a global or cross-functional environment preferred.
• Proficiency with tools such as Excel, Google Sheets, or similar for data analysis.

Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.

In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We’re supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.

Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.