Choco is transforming the food supply chain with SaaS solutions. We seek a Customer Care Associate – Enterprise to own the customer experience for a strategic account, coordinating with implementation, customer success, and solutions engineering to ensure timely resolutions at scale.
You will handle day-to-day support across chat, email, and WhatsApp, drive improvements, and coach external agents as part of a global team.
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Enterprise SaaS Customer Care Specialist employer: Choco
At Choco, we are not just reshaping the food supply chain; we are creating a vibrant work culture that thrives on innovation and collaboration. As an Account Executive in Paris, you will enjoy competitive compensation, equity ownership, and comprehensive health and wellbeing support, all while working with a diverse global team dedicated to making a real impact. With opportunities for personal growth and the chance to contribute to cutting-edge AI solutions, Choco is the ideal place for those looking to drive meaningful change in the industry.
