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- Tasks: Support a busy team with administration, events, and communications in a charity setting.
- Company: Join a historic charity dedicated to improving global health since 1907.
- Benefits: Enjoy a full-time role with a competitive salary and the chance to make a difference.
- Why this job: Be part of a mission-driven organisation that values teamwork and personal growth.
- Qualifications: Experience in administration is preferred; strong communication and computer skills are essential.
- Other info: This is an office-based role in London, not available for remote work.
The predicted salary is between 18700 - 20400 £ per year.
Reports to: Senior Manager
Salary: £22,000 to £24,000 depending on experience
Location: High Holborn, London (Office based)
The term: 12 Month Contract
Hours: Full time
Our client is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907. Their ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through their activities they help further their members’ careers. They also bring together their collective knowledge and use their own expertise to achieve change within the sector.
This organisation is looking for a motivated individual to join them as Team and Office Assistant, effectively supporting the small but busy team by providing proactive and comprehensive support across their key areas of work. The role will require someone who preferably has some experience of providing support and administration to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able to work on their own initiative. The successful candidate will be working across this Society's various activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.
Please note: This is a London based role and will be office-based. This is not available as a remote job.
The Role:
- To develop and maintain effective working relationships across the organisation
- To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly
- To support with the management of the office and office processes
- To undertake electronic and paper filing, and maintain filing systems appropriately
- To support with team planning, scheduling and social events and activities
- To assist with the management and promotion of the organisation's meeting room
- To support with financial administration
- To support the planning of the society's events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
- To attend this organisation's events, assisting with Zoom support on online events, and assisting as necessary at in person events.
- To assist with the administration associated with their Early Career Grants programme, which includes analysing key data and helping produce reports for the team, Committees and donors.
- Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
- To support the Communications Manager in scheduling and sourcing content for social media
- To support on the website by uploading and editing content through the CMS
- To help create and send the fortnightly member newsletter and the monthly non-member newsletter
- To support the Communications Manager in creating content to be shared across affiliated communications channels
- To assist with communications planning
- To be responsible for the general administration and upkeep of the charity's online opportunities platform, grow
- To support with strategies to increase membership
- To assist with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
- To support with membership management, ensuring data is up to date using CiviCRM
- To provide support to the managing editor for Journal-related tasks
- To ensure that all assigned tasks are completed to a high standard
- To participate in team meetings, planning and initiatives
- To assist in any administrative tasks to support the team and wider community
- To undertake any other reasonable tasks as could be expected of a Team and Office Assistant
Essential Technical Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and a strong understanding of delivering great customer service
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
- Exceptional use of written and spoken English
- Experience providing administration support, preferably in an office environment
- Good analytical skills with the ability to identify key points from complex material or information
Personal Skills:
- Ability to work with a wide range of people whilst presenting a professional image on behalf of this employer
- Ability to be calm under pressure and help build a collaborative team culture
- Flexibility and willingness to work under own initiative
- Discretion when dealing with confidential information
- Willingness to undertake other responsibilities and an eagerness to learn
- A demonstrated commitment to and interest in the aims and objectives of this charity
Desirable Skills:
- Filing experience
- Experience of working with databases
- Professional, polite and confident telephone manner
- Experience of working in events
The deadline for this role is 5pm BST 30th June, but this employer will be interviewing candidates as applications arrive so the right is reserved to close the recruitment before the deadline. Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to complete your application for this role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. No agencies please.
Team and Office Assistant employer: CHM
Contact Detail:
CHM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team and Office Assistant
✨Tip Number 1
Familiarise yourself with the charity sector, especially in tropical medicine and global health. Understanding the mission and values of the organisation will help you demonstrate your genuine interest during any conversations or interviews.
✨Tip Number 2
Network with professionals in the charity sector. Attend relevant events or webinars to connect with individuals who may have insights into the role or the organisation. This can also lead to potential referrals.
✨Tip Number 3
Prepare to discuss your organisational and time management skills. Think of specific examples from your past experiences where you successfully managed multiple tasks or projects, as this is crucial for the Team and Office Assistant role.
✨Tip Number 4
Showcase your computer literacy by being ready to discuss your experience with tools like Word, PowerPoint, Outlook, and Excel. If possible, brush up on your skills in these applications to feel more confident during practical assessments.
We think you need these skills to ace Team and Office Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and support roles. Emphasise any previous work in the charity or not-for-profit sector, as this will resonate with the employer.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the organisation's mission. Mention specific skills that align with the job description, such as time management and communication skills.
Highlight Relevant Skills: In your application, focus on essential technical skills like computer literacy and customer service experience. Provide examples of how you've successfully managed multiple priorities and maintained administrative processes in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at CHM
✨Research the Organisation
Before your interview, take some time to learn about the charity's mission and recent projects. Understanding their goals in tropical medicine and global health will help you align your answers with their values.
✨Showcase Your Organisational Skills
As a Team and Office Assistant, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully handled various responsibilities and maintained high standards.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as managing conflicting priorities or dealing with difficult enquiries. Think of relevant scenarios from your experience and how you resolved them.
✨Highlight Your Communication Skills
Strong written and verbal communication is crucial for this role. Be ready to discuss how you've effectively communicated with team members, stakeholders, or clients in previous positions, and provide examples of your customer service skills.
