Join our client's team as a Student Administration Officer to deliver accurate, timely and compliant student administration across the academic lifecycle.
Student Administration Officer
Salary:£40,000 per annum
Hours:Full Time
Contract:Permanent
Location:Central London (Hybrid Working)
About the Employer
Our client is an independent, UK-accredited provider of higher education focused on delivering world-class opportunities to students who are seeking a practical, future-ready education, drawing on curriculum from one of the world’s top universities in Arizona, USA.
About the Role
Could you deliver accurate, timely and compliant student administration across the academic lifecycle, supporting assessment, progression, awards and regulatory reporting through high-quality student record management?
Main Responsibilities
Student Academic Lifecycle
- Create, maintain and update student records within the student records system, ensuring accuracy and completeness (including changes regarding programmes, modules, interruptions, withdrawals, visas, finances).
- Manage student academic administrative processes such as enrolment, registration, module selection, assessments, external examination, progression, award and graduation.
- Implement approved decisions relating to assessment outcomes, progression and awards.
- Monitor student progress through report generation, for example student attendance and engagement, access and participation.
Academic Administration, Quality and Governance
- Administer Assessment Boards and related assessment processes, including agenda and minutes preparation, results processing and implementation of decisions.
- Produce and verify official documentation such as transcripts, award letters and certificates.
- Provide secretariat support to academic and regulatory committees as required.
- Administer quality assurance processes (e.g. annual monitoring, external examiner workflows, PSRB documentation) in line with approved policy.
- Manage the administration of academic integrity cases and assessment-related appeals.
Compliance and Data
- Prepare and quality-check student data for statutory and regulatory returns (e.g. HESA, OfS) and internal reporting.
- Monitor student records for compliance with Student Finance, UKVI, fee liability and institutional scholarship requirements.
- Ensure accurate records of student contractual and status information in the student record system.
- Ensure accurate maintenance of students’ records in line with CMA expectations.
What The Employer Is Looking For
Essential:
- Experience working in a higher education administrative function (e.g. Registry).
- Familiarity with academic regulations and student lifecycle processes.
- Minimum one year’s experience using the EBS student record system with extensive knowledge of designing, building and running reports, and ability to train and direct colleagues in the functionality and usage of EBS.
- High attention to detail and accuracy in data handling and processing.
- Good organisational skills and ability to meet deadlines.
- Proficient in IT systems and Microsoft Office.
Desirable:
- A degree or relevant qualification.
- Experience of supporting academic committees.
- Understanding of equality, diversity, and inclusion in a higher education context.
Closing date for applications: Monday 17th August 2026
This role is exempt from the Rehabilitation of Offenders Act 1974.
In addition, you are required to submit to a Disclosure and Barring Service (DBS) check.
Student Administration Officer employer: CHM
As a leading charity dedicated to supporting individuals living with MS, this organisation offers a vibrant and progressive work environment where your contributions truly matter. With a strong focus on employee growth, you will benefit from clear career progression opportunities and a supportive team culture that encourages collaboration and innovation. Located in London N4, the role provides flexibility for remote work, allowing you to balance your professional and personal life while making a meaningful impact in the community.
