At a Glance
- Tasks: Coordinate and expand the Support Line service for spinal cord injury support.
- Company: A dedicated charity focused on improving lives affected by spinal cord injury.
- Benefits: 28 days annual leave, pension scheme, healthcare plan, and professional development budget.
- Other info: Hybrid working model with opportunities for personal growth and community impact.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 36090 - 36090 £ per year.
Contract: Fixed Term Contract until 31 March 2027
Hours: Part time (0.4 FTE), 14 hours per week (days to be agreed)
Location: Milton Keynes, MK6. Hybrid working with expectation of three days per week in the office.
Salary: £36,090 per annum, pro rata (£14,436 per annum for 14 hours per week)
About The Employer
This charity is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. The organization is the expert guiding voice for life after spinal cord injury.
About the Role
- Deliver, maintain and expand the organization’s Support Line service
- Update and develop new factsheets and other user education materials as required
- Support case workers/advocates with CHC and social care enquiries
- Facilitate links between SCI people, the organization and partner services, referring families to clinical/health expert support teams, networks and advocacy services
- Support fundraising, campaigns and communications
- Ensure callers receive up-to-date specialist information and provide in‑depth support as required
- Link callers in with the organization’s network of support
- Use data and case studies to inform the organization of emerging trends and issues faced by those supported
Benefits
- Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro‑rated for part time employees)
- Group pension scheme (6% employer contribution)
- Group life assurance scheme
- Healthcare cash plan
- Discounted gym membership
- Employee assistance programme (EAP)
- Employee volunteer days
- Free car parking
- Investment in staff development: budget available for talent development
Closing date: 9am, Monday 6 July 2026
Interview dates: 9 and 14 July 2026 in Milton Keynes
This organization values diversity and is committed to providing an inclusive and supportive environment. They are an equal‑opportunity employer and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Support Line Coordinator in Milton Keynes employer: CHM
This charity is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Milton Keynes. With a strong commitment to employee development, generous benefits including a group pension scheme and healthcare cash plan, and the opportunity to make a meaningful impact on the lives of those affected by spinal cord injury, this role as a Support Line Coordinator offers both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Support Line Coordinator in Milton Keynes
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at CHM. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like CHM directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on CHM’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Support Line Coordinator in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Support Line Coordinator at CHM, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Support Line Coordinator, customise your documents to fit the vibe of CHM. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at CHM
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of CHM. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with CHM's needs. They’ll want to know that you can commit without compromising your passion for the work!
