Head of Insight and Impact in London

Reporting To: Assistant Director of Network Development and Impact

Manages: Data Analyst (direct management), Data Coordinator (dotted line)

Contract / Hours / Salary / Location:

• Contract: Permanent
• Hours: Full time (36 hours per week, flexible)
• Salary: £49,440 - £55,620 per annum (appointments are typically made at the lower end of the salary range)
• Location: Remote (occasional travel to Leicester office & other UK locations as necessary)

About The Employer:

Our client is a federated charity consisting of a central national office and over 170 geographically dispersed local organisations, all working together under the same identity. The organisation recognises that being a parent has never been easy. Every volunteer is trained to work alongside parents to overcome the challenges they are facing. The organisation works with parents to build on their strengths and give them the support that they tell them they need. They offer no judgement – just compassionate, confidential help and expert support. This peer‑to‑peer support is key to the difference the organisation makes and often their volunteers have lived experience of the challenges their families are facing themselves. The employer has been accredited with Investors in People since March 2005, recognising its commitment to staff development.

About The Role:

Head of Insight and Impact is an exciting new leadership role for this charity at a critical time as they develop and prepare to launch their new, federation‑wide strategy in early 2027. You will ensure that they make best use of the data and evidence that they already hold and build the insight‑led culture they need to deliver their mission.

Your Key Responsibilities:

• Lead the development of a shared, federation‑wide approach to impact measurement, transforming how this organisation understands, evidences and communicates the difference that this charity makes to babies, children and families.
• Develop and embed data systems, tools and capabilities at this organisation and across its federation of aligned charities, aligning with and enabling delivery of our new strategy.
• Design and lead a consistent approach to monitoring and evaluating the support provided by this organisation to their federation, ensuring outcomes and learning are captured and shared.
• Lead this organisation’s Impact Team and work collaboratively with colleagues across the organisation and with locally federated teams, leveraging collective skills and expertise.
• In a busy and varied role, you will put insight and impact at the heart of the charity's work. Typical tasks include working with the data analyst to visualise and present the results of the latest National Data Return to the Executive Leadership Team, running a feedback session with locally federated teams piloting new outcome measures, and/or ensuring colleagues in the Fundraising Team have the insight they need for proposal development.

Benefits:

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• Employee Assistance

Application Information:

The closing date for applications is Tuesday 19th May at 4pm. First stage interviews will take place virtually on week commencing 1st June. Second stage interviews will take place in‑person at our Leicester Office on week commencing 8th June. To apply, click the job board apply button to be taken to the next stage.

Equal Opportunities:

The employer is committed to Equality of Opportunity and Diversity and encourages applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.