At a Glance
- Tasks: Engage with residents and ensure their safety through effective communication and support.
- Company: Ambitious housing association focused on community and employee empowerment.
- Benefits: Generous pension, 29 days leave, eye care vouchers, and professional development opportunities.
- Other info: Inclusive workplace welcoming diverse applicants to foster a vibrant community.
- Why this job: Make a real difference in residents' lives while enhancing building safety and compliance.
- Qualifications: Experience in resident engagement and strong communication skills required.
The predicted salary is between 38188 - 38188 £ per year.
Hours: Full-time
Work Pattern: Monday – Friday 9am - 5pm
Location: Finsbury Park, London N4
Salary: £38,188 per annum
Contract: Permanent
Our client is currently recruiting for the exciting role of Building Safety Resident Liaison Officer, a key role supporting resident engagement, communication, and coordination across building safety, remediation, and wider compliance activity.
In addition to supporting the successful delivery of remediation and safety improvement works, you will help deliver the organisation's Resident Engagement Strategy for HRBs by maintaining regular communication with residents, supporting consultation activity, gathering feedback, and helping residents understand how building and fire safety arrangements affect them.
Working closely with the Head of Building Safety, Building Safety Manager, Housing, Development, and contractor partners, you will also support the coordination of resident support information, including assistance with PEEPs or equivalent resident support processes in line with the employer's policy, and help ensure they meet their duties under the Building Safety Act 2022, Fire Safety Act 2021, and associated regulations while maintaining a strong resident focus.
About The Employer
They are a small but ambitious housing association at a critical juncture. Their ambition is for the communities they are anchored in and exist to serve, and they have done and achieved much over the past few years. But in these challenging times, they know they'll achieve nothing unless they are equally ambitious for their own people.
Their values are at the heart of who they are and everything they do, inspiring their thinking and guiding their actions. They strive to build a more diverse organisation, where everyone feels empowered to bring and be their best self to work.
Staff Benefits
The employer offers you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme, and other great benefits. They have an evolving wellbeing offer that is being developed following employee feedback, and they will invest in your professional development with ongoing training and career development opportunities.
The organisation can’t be a brilliant landlord if they don’t partner with brilliant colleagues. Could you be one of them? If this sounds exciting, they want you on their team. Please do submit a completed application.
Inclusion and Diversity
The employer wants the organisation to be a great place to work and to ensure that their communities are represented across their workforce. A vital part of this is ensuring they are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. They particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to their residents so that passionate commitment to customers, respect for everyone, pride in the team and trusted to make the difference remains at the heart of everything they do.
Deadline: 9am Tuesday, 4th August 2026
Interview: Week commencing 10 August 2026
Interested? Please click the job board apply button to be taken to the next stage. You will be taken to a simple CHM form.
Once you have completed the form and landed on the next stage, you will need to do the following in order to apply for this role:
Application Process
- When you submit your final application with your CV and a covering letter tell the employer:
- (a) Why do you feel you’re a strong fit for this role, with reference to the job description and person specification.
- (b) Tell them about a time you supported residents through disruptive works, a safety issue, or a sensitive housing matter. How did you communicate with residents, manage concerns, and help achieve a positive outcome?
- (c) What motivates you most about working in building safety and compliance within social housing, particularly in a role that helps residents understand safety measures, planned works, and their impact?
- (d) How do you manage competing priorities and deadlines across multiple residents, projects, and compliance workstreams while maintaining accurate records, clear communication, and a high standard of service?
- (e) Anything else you feel is relevant, including your experience of resident engagement, explaining technical or safety information in plain English, working with contractors or internal teams, and supporting compliance or building safety activity.
Please note: This employer is only able to accept applications from candidates with eligibility to currently work in the UK. They do not offer a visa sponsorship programme. Applications sent without a covering letter outlining how your skills and experience match the role, as well as expressing your motivation for applying for the role will not be accepted.
Asking for adjustments
The employer is committed to making their recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like them to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, you will be able to contact them.
No agencies please.
Building Safety Resident Liaison Officer in London employer: CHM
As a leading charity dedicated to supporting individuals living with MS, this organisation offers a vibrant and progressive work environment where your contributions truly matter. With a strong focus on employee growth, you will benefit from clear career progression opportunities and a supportive team culture that encourages collaboration and innovation. Located in London N4, the role provides flexibility for remote work, allowing you to balance your professional and personal life while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Building Safety Resident Liaison Officer in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like CHM, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Building Safety Resident Liaison Officer at CHM.
We think you need these skills to ace Building Safety Resident Liaison Officer in London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at CHM
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
