Job Description
Learning and Development Lead
\n Salary: £44,440 per annum
Contract type: One-year, fixed term
Hours: Full time, 35 hours per week
Location: Blackstock Road, London N4
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About The Employer
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At this organisation, community and neighbourhood mean everything to them, and their roots run deep in the areas of North London that they serve. Founded over 90 years ago, they provide around 2,500 homes for over 5,000 people across Islington, Hackney and Waltham Forest.
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The organisation is smaller and more local than many other housing associations operating in London. They are proud to remain a community-based housing association with a strong social purpose and an ambitious future.
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They offer a wide range of housing choices: social rented, shared ownership, intermediate rent, market rent, supported housing, and options for the elderly. They also provide homes and support for the Vietnamese, South-East Asian and wider communities.
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About the Role
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This employer believes their people make a difference. By investing in learning, development and continuous improvement, they can build the skills, knowledge and behaviours needed to deliver excellent services for residents and achieve their organisational ambitions.
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That's why they are looking for an exceptional Learning and Development Lead to help shape the future of learning across the organisation.
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This is a rare opportunity to establish and lead a newly created role with freedom, visibility, and support to make a lasting impact. You'll be responsible for building a culture where learning is valued, development is embedded in everyday work, and colleagues are equipped to achieve their full potential.
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As the Learning and Development Lead, you will play a key role in ensuring colleagues across the organisaion have the capability, confidence and knowledge needed to deliver excellent outcomes for residents, meet regulatory requirements and support organisational success.
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Working as part of the People Team, you will partner with colleagues across the organisation to identify learning needs, design innovative development solutions, and deliver programmes that improve individual, team and organisational performance.
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Job Purpose
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You will lead the organisational learning agenda and annual learning plan, identifying current and future capability needs and delivering practical, high-quality learning interventions that support individual, team and organisational performance.
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Working closely with stakeholders and subject matter experts, you will manage learning projects from scoping through to evaluation, while ensuring the effective delivery of core learning and development activities. You will combine learning expertise with a practical, delivery-focused approach, creating engaging learning experiences that meet diverse business and learner needs.
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You will work in collaboration with Resident Involvement colleagues to engage and involve residents in the implementation of the Competence and Conduct Standard.
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This is a newly created role and an exciting opportunity to shape the future of learning and development across the organisation. You will play a key role in building a strong learning culture, enhancing capability and ensuring that colleagues have the skills, knowledge and behaviours needed to deliver a corporate strategy and achieve the best possible outcomes for residents.
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You will have the opportunity to make a lasting impact, bringing fresh ideas, driving innovation, and influencing how learning is designed and delivered at the organisation. This is a role with real scope to make your own, giving you the freedom to develop approaches, programmes and initiatives that best meet the needs of colleagues, the organisation and the communities they serve.
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About You
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The employer is looking for someone who is passionate about developing people and helping organisations succeed through learning.
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You'll be a collaborative learning professional who can combine strategic thinking with a practical, hands-on approach.
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You'll bring:
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- Significant experience in learning and development.
- Strong project management and stakeholder engagement skills.
- Experience influencing and building credibility with colleagues at all levels.
- An ability to balance strategic priorities with operational delivery.
- Strong analytical skills and the ability to use data to evaluate impact and inform decision-making.
- Experience developing leadership and management capability.
- A passion for helping people learn, grow and perform at their best.
- Knowledge of the Competence and Conduct Standard or social housing sector learning requirements would be beneficial but is not essential.
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Why join The Employer?
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This is an exciting time to join the organisation. As their first dedicated Learning and Development Lead, you'll have the opportunity to shape how learning is designed, delivered and experienced across the organisation.
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You'll play a central role in building organisational capability, strengthening performance, supporting compliance and creating development opportunities that help colleagues thrive.
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This role offers genuine scope to make your mark. You'll have the autonomy to introduce new approaches, develop innovative learning solutions and influence how the employer invests in their people for years to come.
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Ultimately, your work will help create a culture where colleagues feel supported to learn, grow and perform at their best, enabling the organisation to deliver better outcomes for residents and communities.
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Ready to make a difference? The employer would love to hear from you.
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Inclusion and Diversity
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The employer wants the organisation to be a great place to work and to ensure that their communities are represented across their workforce. A vital part of this is ensuring they are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. They particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to their residents so that passionate commitment to customers, respect for everyone, and trusted to make the difference remains at the heart of everything they do.
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Closing date: 9am on Wednesday, 11 November 2026.
\n Interview date(s) are to be confirmed.
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Interested?
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To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position.
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Once you have landed on the employer's website, you will need submit your final application with your CV and a covering letter telling them the answer to 5 very specific questions (available at the next stage).
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Applications sent without a covering letter outlining how your skills and experience match the role, as well as expressing your motivation for applying for the role will not be accepted.
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Please note: The employer can only be able to accept applications from candidates with eligibility to currently work in the UK. They do not offer a visa sponsorship programme.
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Asking for adjustments
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If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, this can be arranged.
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No agencies please.
Learning and Development Lead in Islington employer: CHM
This children's charity, with over 60 years of impactful work, is an exceptional employer that prioritises employee wellbeing and professional growth. Located in the vibrant London Fields area, the organisation offers a flexible working environment, generous benefits including 30 days of annual leave and a robust pension scheme, and a commitment to diversity and inclusion, making it a rewarding place for those passionate about driving positive change for children and young people.
