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- Tasks: Lead a talented team to support and empower local councils in delivering essential services.
- Company: A leading local government organisation making a real difference in local governance.
- Benefits: Competitive salary from £62,000, generous annual leave, and pension benefits.
- Why this job: Join us to make a meaningful impact in local governance and community services.
- Qualifications: Degree or equivalent experience with a strong track record in membership services.
- Other info: Hybrid role based in Holborn, London with opportunities for career growth.
The predicted salary is between 62000 - 86800 £ per year.
A leading local government organization is seeking a Head of Member Services to support and empower local councils. In this hybrid role based in Holborn, London, you will lead a talented team to deliver essential services to a diverse membership.
The position offers a competitive salary starting from £62,000, along with generous annual leave and pension benefits.
Applicants should have a degree or equivalent experience and a strong track record in membership services. Join us to make a real difference in local governance.
Head of Member Services: Lead Local Councils (Hybrid) employer: CHM
Contact Detail:
CHM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Member Services: Lead Local Councils (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you insider info about the company culture and what it’s really like to work there.
✨Tip Number 2
Prepare for the interview by researching the organisation's recent projects and initiatives. This shows your genuine interest and helps you connect your experience with their goals.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot reciting a script!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show that you’re really keen on the role. Plus, it keeps you on their radar!
We think you need these skills to ace Head of Member Services: Lead Local Councils (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Member Services role. Highlight your track record in membership services and any leadership experience you have, as this will show us you're the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about supporting local councils and how your background makes you the perfect candidate. Be genuine and let your personality come through!
Showcase Relevant Experience: When filling out your application, focus on specific examples from your past roles that demonstrate your ability to lead teams and deliver essential services. We want to see how you've made a difference in previous positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at CHM
✨Know Your Stuff
Make sure you understand the role of Head of Member Services and the specific challenges local councils face. Research the organisation's mission and values, and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've successfully managed teams in the past. Think about times when you've empowered others or improved service delivery, as these will resonate well with the interviewers.
✨Engage with Real Scenarios
Be ready to tackle hypothetical scenarios related to member services. Practise articulating your thought process on how you would handle various situations, such as resolving member complaints or implementing new initiatives.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the organisation. Inquire about their current projects, team dynamics, or future goals for member services. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.
