At a Glance
- Tasks: Support families by coordinating services and engaging with the community.
- Company: Join a leading family support charity making a real difference.
- Benefits: Flexible working, generous leave, pension contributions, and ongoing training.
- Other info: Opportunity for personal growth in a supportive, family-friendly environment.
- Why this job: Be part of a team that empowers families and promotes wellbeing.
- Qualifications: Experience in supporting families, strong communication skills, and a commitment to safeguarding.
The predicted salary is between 31000 - 31000 £ per year.
Salary: £31,000 per annum, FTE
Hours: Part-time, 25 hours per week (negotiable)
Contract: Permanent
Location: Walton-on-Thames + Elmbridge
Responsible to: Director of Services
Our client is part of one of the UK's leading family support charities. Their ethos is to help parents build better lives and better futures for their children. Our client does this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. They also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and they offer other types of support such as crisis support and counselling.
An exciting new opportunity has arisen for a Families and Communities Support Co-ordinator.
About the role
- Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion
- Implementing good safeguarding practice in all areas of work, promoting children's welfare at all times
- Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers
- Support the planning and delivery of family activities, groups, and projects.
- Work within the community to engage and support families across Elmbridge.
- Promote family wellbeing, financial resilience, and community engagement
- Develop and maintain effective partnerships with local organisations and services to ensure families can access appropriate support (e.g. financial, housing, health, wellbeing and family support services)
They are looking for someone with:
- Proven experience of supporting parents and young children in a paid or voluntary capacity
- A solid understanding of safeguarding practices and experience working with vulnerable families
- Knowledge of current legislation and policies relating to children and families
- Knowledge of other agencies providing services for children and families
- Ability to supervise and manage volunteers and to work as part of a team
- Excellent written and verbal communication skills and relationship building abilities
- Excellent organisational and interpersonal skills
- A commitment to the values and ethos of the employer
- A clean driver's licence and access to a car
- Ability to work flexibly, occasional evening or weekend work
What this employer offers:
- Flexible working (within service need)
- Generous annual leave
- Pension contribution
- Ongoing training and professional development
- The opportunity to be part of a well-respected local charity making a meaningful difference to families' lives
This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. The employer will only discuss or request criminal record details once a conditional offer has been made, in line with their Safer Recruitment Policy.
Our client is committed to safeguarding and to equality, diversity and inclusion. They welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process will be able to contact the employer during the next stage of the recruitment process.
Schedule and Interview Process
- Closing date: Friday 20th November 2026
- Formal interview: Thursday 26th November at the employer's offices in Walton-on-Thames (panel interview & presentation)
The post is subject to an enhanced DBS check and requires the ability to travel efficiently around Elmbridge.
Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position.
No agencies please.
Families and Communities Support Coordinator employer: CHM
This children's charity, with over 60 years of impactful work, is an exceptional employer that prioritises employee wellbeing and professional growth. Located in the vibrant London Fields area, the organisation offers a flexible working environment, generous benefits including 30 days of annual leave and a robust pension scheme, and a commitment to diversity and inclusion, making it a rewarding place for those passionate about driving positive change for children and young people.
StudySmarter Expert Advice🤫
We think this is how you could land Families and Communities Support Coordinator
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at CHM. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like CHM directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on CHM’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Families and Communities Support Coordinator
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Families and Communities Support Coordinator at CHM, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Families and Communities Support Coordinator, customise your documents to fit the vibe of CHM. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at CHM
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of CHM. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with CHM's needs. They’ll want to know that you can commit without compromising your passion for the work!
