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- Tasks: Assist in organizing and hosting online events, ensuring smooth communication and administration.
- Company: Join a charity dedicated to improving childhood experiences and adult social care across the UK.
- Benefits: Enjoy 30 days annual leave, bank holidays, and a generous benefits package.
- Why this job: Be part of a passionate team making a real impact through high-quality learning events.
- Qualifications: Strong communication, organizational skills, and experience with video conferencing platforms required.
- Other info: Hybrid working available; candidates from across the UK are encouraged to apply.
The predicted salary is between 22867 - 25400 £ per year.
Events Assistant
Advertising Reference: 2414
Location: Hybrid working from Devon. Nationwide candidates will be considered.
Status: Permanent, 35 hours per week. Not open to part-time.
Salary: (Band 2) £22,867 (National weighting) with generous benefits package including 30 days annual leave plus Bank holidays, and 3 days of Christmas closure.
For over 60 years our client has been building a better childhood for all.
The organisation works with clients across children’s services, adult health and social care across the UK, supporting them to develop an evidence-informed approach to their work. Their focus is on using evidence from research and practice to improve practice, policy and services in order to achieve positive outcomes for people of all ages. They are renowned in children’s services and the adult social care sector, for providing high-quality learning events and resources.
The charity is looking for an enthusiastic Events Assistant with excellent communication, organisational and customer service skills to support our busy programme of workshops, webinars, conferences and bespoke events. You will work closely with the Learning Programme Officer and liaise with partners and associates to organise online workshops and events. You will act as the first point of contact for participants, ensuring that their details are accurately recorded in the events database and manage all communication with them so they receive accurate event information. Hosting online events and managing the evaluation and post event communications. Experience in using video conferencing platforms is essential.
Key accountabilities:
- Supporting the administration and setting up of online meetings, webinars, seminars and conferences (for up to 1000 participants).
- Supporting the successful delivery of meetings and events through effective administration and hosting using online platforms (e.g. Microsoft Teams and Zoom).
- Communicating with facilitators, participants and senior staff, in a positive and professional manner.
- Updating customer and events databases; providing reports and information using these.
- Producing, collating and reporting online feedback.
- Working as part of a wider team, supporting colleagues to deliver events administration and hosting.
- Providing administrative support to the wider team, including formatting of PowerPoint presentations and proofreading documents.
- Supporting the production, update, distribution and quality assurance of workshop materials.
- Attending local and national events and providing on the day event support.
This list can never be exhaustive but covers most of the work you’ll be doing. What it can’t replace is talent, initiative and a commitment to great customer service.
The organisation works with clients across England and Wales from their main office in Devon, and a satellite office in Sheffield. Due to the nature of the role where some tasks will require working from the Devon based office, the charity would preferably be looking for a candidate to be Devon based although they will consider candidates Nationwide.
Applications close at 08:00am on Tuesday 25th February 2025.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.
Interested?
Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down).
The charity is an equal opportunities employer, and they particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as they would like to increase the representation of these groups within the organisation. They strive for their workforce to be representative of the communities that they serve, and they know that greater diversity will lead to even greater results for children.
No agencies please.
Events Assistant employer: CHM
Contact Detail:
CHM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Assistant
✨Tip Number 1
Familiarize yourself with the specific online platforms mentioned in the job description, like Microsoft Teams and Zoom. Being comfortable with these tools will not only help you during the application process but also demonstrate your readiness for the role.
✨Tip Number 2
Highlight any previous experience you have in organizing or assisting with events, especially online ones. Be prepared to discuss specific examples of how you contributed to the success of those events during the interview.
✨Tip Number 3
Showcase your communication skills by preparing thoughtful questions about the organization and its events. This will not only reflect your interest in the role but also your proactive approach to understanding their needs.
✨Tip Number 4
Since the role involves working closely with a team, be ready to discuss your teamwork experiences. Share examples of how you've collaborated effectively with others to achieve common goals, especially in a fast-paced environment.
We think you need these skills to ace Events Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Events Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in event management, customer service, or using video conferencing platforms. Provide specific examples of events you have organized or supported.
Showcase Communication Skills: Since excellent communication is crucial for this role, make sure to demonstrate your communication skills in your application. Use clear and professional language, and consider including examples of how you've effectively communicated with participants or stakeholders in past roles.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is important for the Events Assistant role.
How to prepare for a job interview at CHM
✨Show Your Passion for Events
Make sure to express your enthusiasm for event planning and management. Share any relevant experiences you've had, whether it's organizing workshops, webinars, or conferences, to demonstrate your commitment to creating engaging and successful events.
✨Highlight Communication Skills
Since the role requires excellent communication with participants and facilitators, be prepared to discuss how you effectively communicate in various situations. Provide examples of how you've handled inquiries or resolved issues in a professional manner.
✨Familiarize Yourself with Online Platforms
As experience with video conferencing platforms is essential, make sure you're comfortable using tools like Microsoft Teams and Zoom. You might even want to mention any specific features you’ve used to enhance online events, such as breakout rooms or polls.
✨Demonstrate Organizational Skills
The ability to manage multiple tasks and details is crucial for this position. Prepare to discuss how you prioritize tasks and keep organized, especially when coordinating events with many participants. Sharing specific examples will help illustrate your skills.
