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- Tasks: Lead data-driven initiatives to enhance impact and performance for the MS Society.
- Company: Join a vibrant team dedicated to supporting people with MS across the UK.
- Benefits: Enjoy 39 days of annual leave, flexible working, and generous sick pay.
- Why this job: Make a real difference in the lives of those affected by MS through impactful data analysis.
- Qualifications: Experience in data analysis, stakeholder management, and proficiency in statistical software required.
- Other info: Opportunities for professional development and a supportive work environment await you.
The predicted salary is between 44339 - 49881 ÂŁ per year.
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from ÂŁ44,339 per annum plus excellent benefits
About Us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you’ll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams. To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement.
This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the MS Society’s work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights.
Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required. With one direct report, we require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis.
Closing date for applications: 9am on Friday 2nd January 2026
Interviews are scheduled to take place week commencing 12th January 2026.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website. We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
The first round of our recruitment and selection process includes an interview with competency-based questions. Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation. We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation. You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
- Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
- Generous sick pay entitlement
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave for miscarriage or still birth, fertility treatments, and antenatal appointments for both parents
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
- Personalised development plans with a wide range of training courses
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities
- 2 days paid leave a year for volunteering with other charities
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Business Intelligence Impact Lead employer: CHM
Contact Detail:
CHM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Intelligence Impact Lead
✨Tip Number 1
Get to know the company inside out! Research their mission, values, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in making an impact.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those competency-based questions! Think of examples from your past experiences that showcase your skills in data analysis, stakeholder management, and leadership. Practice makes perfect, so rehearse with a friend or in front of the mirror.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the MS community.
We think you need these skills to ace Business Intelligence Impact Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Intelligence Impact Lead role. Highlight your experience with data analysis, stakeholder management, and any relevant software skills like SPSS or Python. We want to see how your background aligns with our mission!
Showcase Your Impact: When detailing your previous roles, focus on the impact you've made. Use specific examples of how your data-driven decisions led to improvements or efficiencies. This will help us understand how you can contribute to our goals at StudySmarter.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, so make it easy for us to see your qualifications and enthusiasm for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your materials and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at CHM
✨Know Your Data Tools
Make sure you’re familiar with the statistical analysis software mentioned in the job description, like SPSS, R, or Python. Brush up on your skills and be ready to discuss how you've used these tools in past projects to derive insights.
✨Understand the MS Community
Research the MS Society and understand their mission and values. Be prepared to discuss how your work can impact the lives of those living with MS. Showing genuine interest in their community will set you apart.
✨Prepare for Competency Questions
Since the interview will include competency-based questions, think of specific examples from your past experiences that demonstrate your skills in stakeholder management and data analysis. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the new technology infrastructure they’re implementing or how success is measured in this role. It shows you’re engaged and serious about contributing to their goals.
