At a Glance
- Tasks: Build relationships with supporters and provide excellent stewardship for the community.
- Company: A life-saving charity dedicated to air ambulance and critical care services.
- Benefits: Competitive salary, flexible hours, and opportunities for personal development.
- Other info: Join a growing team committed to innovation in pre-hospital care.
- Why this job: Make a real difference in people's lives while working with a passionate team.
- Qualifications: Great communication skills and a passion for helping others; charity experience is a plus.
Are you able to build excellent relationships with supporters? Are you keen to get stuck in and support the team? Can you adapt your communications to a wide range of audiences? Then this charity might have the perfect job for you!
Reports to: Supporter Engagement Coordinator
Hours of Work: Both Full time and part time hours available (21 – 35 hours per week)
Salary: £23,853 per annum, FTE
Based: Bristol – Office base in Bristol, BS3
About the Employer
Our client is a Helicopter Emergency Medical Service dedicated to providing air ambulance and critical care services across Bristol, North Somerset, Bath North East Somerset, Gloucestershire, South Gloucestershire and parts of Wiltshire. They seek to continually develop and adapt their activities to meet the needs of local communities, whilst impacting nationally and influencing global pre-hospital care.
About You and The Role
This charity is looking for a new Supporter Engagement Assistant to support their regional team. This role focuses on providing excellent stewardship for supporters and former patients across the communities this charity serves. It also calls for real passion – for the cause, for the people this service helps, and most importantly, for the people who help this charity to save lives.
- They are looking for someone who is dedicated to doing their best, a person who can work independently but can collaborate within and beyond their team.
- Compassion for our supporters and stakeholders.
- Curious about exploring new approaches and keen to learn and develop.
Whilst having experience of working with a charity would be beneficial, it is not essential. The successful candidate will have great customer service and communication skills as well as the ability to manage and develop projects. This role may suit a career changer who can demonstrate transferable skills.
This charity is a great cause to fundraise for, they have amazing stories to tell and experiences to offer. Their work is very rewarding for the team too – this team knows that they are contributing to saving local lives every week. They are looking for someone who shares their passion for that.
You would be joining the organisation at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.
Closing date: 9am on Friday 10th July 2026
N.B. Applications may close prior to the deadline if sufficient high-quality applications are received.
This employer is committed to equity, diversity and inclusion. They encourage applications from candidates from a range of backgrounds and experiences. This employer puts people first and upholds a culture of safeguarding. If you require reasonable adjustments, you will be able to contact the employer. No agencies please.
Supporter Engagement Assistant employer: CHM-1
This charity is an exceptional employer, offering a fulfilling opportunity to make a real difference in the community as a Supporter Engagement Assistant. With a strong commitment to employee development and a collaborative work culture, staff are encouraged to grow their skills while contributing to life-saving services. Located in Bristol, the organisation fosters a supportive environment that values diversity and inclusion, making it an ideal place for passionate individuals looking to engage with supporters and help save lives.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Engagement Assistant
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by CHM-1.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like CHM-1.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at CHM-1.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at CHM-1. Apply directly through us to stand out!
We think you need these skills to ace Supporter Engagement Assistant
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of CHM-1. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Supporter Engagement Assistant, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at CHM-1
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of CHM-1. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
