At a Glance
- Tasks: Coordinate support services for individuals affected by spinal cord injury and develop educational materials.
- Company: A dedicated charity focused on improving lives after spinal cord injury.
- Benefits: 28 days annual leave, hybrid working, pension scheme, and talent development budget.
- Other info: Join a diverse team committed to inclusivity and innovation.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
Contract: Fixed Term Contract until 31 March 2027
Hours: Part time (0.4 FTE), 14 hours per week (days to be agreed)
The employer offers hybrid working with the expectation of three days per week in the office.
This charity is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. The organisation is the expert guiding voice for life after spinal cord injury.
The Support Line Coordinator is responsible for delivering, maintaining and expanding the organisation’s Support Line service; updating and developing new factsheets and other service user education materials when required; and supporting the case workers/advocates with CHC and social care enquiries.
Working to facilitate the link between SCI people, The employer and partner services, referring SCI people and their families to the organisation's clinical/health expert support teams, support network and advocacy services; supporting fundraising, campaigns and communications. They will ensure that callers to the Support Line are provided with up to date, specialist information and will provide more in-depth support as required.
As often the first point of contact, the Support Line coordinator will also ensure that all callers are linked in with the organisation's network of support. They will also use their data and case studies to ensure that the organisation is aware of emerging trends and issues faced by those they are supporting.
Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
Access to Group pension scheme (6% employer contribution)
Access to Group life assurance scheme
Access to Healthcare cash plan
Access to discounted gym membership
Access to Employee assistance programme (EAP)
Free car parking
A budget is available for talent development
This organisation values diversity. They are committed to providing an inclusive and supportive environment as they believe diversity fosters a more innovative, creative, and caring culture. They are striving to create a culture that fully represents all the communities they serve. They are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Support Coordinator - Immediate start employer: CHM-1
Join a dedicated charity that champions a fulfilled life for everyone affected by spinal cord injury. With a strong commitment to diversity and inclusion, this organisation fosters a supportive work culture where employees can thrive and grow, offering generous benefits such as a competitive pension scheme, healthcare cash plan, and opportunities for professional development. Located in a collaborative environment, the role of Support Line Coordinator not only provides meaningful work but also connects you with a network of passionate individuals making a real difference in the community.
