At a Glance
- Tasks: Lead daily operations of charity shops, drive sales, and manage a passionate team.
- Company: Join a vibrant charity dedicated to improving lives affected by multiple sclerosis.
- Benefits: Enjoy 38 days annual leave, flexible working, and generous sick pay.
- Other info: Opportunities for personal development and volunteering during work hours.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Strong leadership and communication skills; passion for charitable work is essential.
Hours: Full-time, 35 hours a week
Contract(s): Permanent (2 positions available)
Location: Bosden Farm, South Manchester, SK2 & Stockport, Greater Manchester, SK1
Salary: £25,258 per annum plus excellent benefits
About the Employer
This charity makes sure people living with MS are at the centre of everything they do. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award-winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This charity is looking for two passionate and dynamic Shop Managers to lead the daily operations of two of their retail locations. This role is key to supporting the organisation's mission of improving the lives of those affected by multiple sclerosis (MS). The Shop Manager will be responsible for driving sales, managing a team of volunteers and staff, maintaining high standards of customer service, and ensuring efficient stock control. The role will also involve working with donors, promoting the charity’s work, and supporting fundraising efforts. The ideal candidate will have strong leadership, organisational, and communication skills, alongside a commitment to charitable goals and the ability to inspire a dedicated team.
Key Responsibilities:
- Oversee all shop operations, including sales, stock management, and visual merchandising.
- Manage a team of volunteers and staff, providing training, guidance, and support.
- Drive sales targets and ensure the shop meets its fundraising goals.
- Ensure exceptional customer service standards are consistently met.
- Organise and coordinate in-store promotions and events.
- Manage donations and stock intake, ensuring the shop remains organised and efficient.
- Adhere to health and safety regulations and ensure the shop operates within budget.
Work pattern includes Saturdays, flexibility is required. This is a rewarding opportunity for an individual who is passionate about making a difference and eager to contribute to the success of this charity's retail operations.
Closing date for applications: 09:00 on Monday 29th June 2026
How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role.
Equal Opportunities
This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer. Our client is a Disability Confident Employer and they’re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter onboarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format.
More about their employee benefits:
- Encouraging work-life balance: 38 days paid annual leave (including bank holidays), pro-rata for part-time.
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them).
- Flexible working options.
- Generous sick pay entitlement.
- Free access to a GP virtually 24 hours a day/7 days a week.
- Enhanced leave for new parents.
- 10 days paid disability leave a year, pro-rata for part-time.
- Cycle to work scheme.
- Death in service scheme.
- 2 days paid leave a year for volunteering for the charity's activities during normal working hours.
Safeguarding
This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. They recognise their particular responsibility to make sure vulnerable adults and children are protected.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with this organisation. You’ll need to share documents showing you’re eligible to work in the UK if they offer you employment.
Charity Shop Manager employer: CHM-1
This charity is an exceptional employer, offering a vibrant and progressive work environment where employees can truly make a difference in the lives of those affected by multiple sclerosis. With generous benefits such as 38 days of paid annual leave, flexible working options, and extensive personal development opportunities, staff are supported both professionally and personally. Located in South Manchester, the organisation fosters a culture of inclusivity and collaboration, making it an ideal place for passionate individuals to thrive and contribute to meaningful causes.
StudySmarter Expert Advice🤫
We think this is how you could land Charity Shop Manager
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by CHM-1.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like CHM-1.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at CHM-1.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at CHM-1. Apply directly through us to stand out!
We think you need these skills to ace Charity Shop Manager
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of CHM-1. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Charity Shop Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at CHM-1
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of CHM-1. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
