At a Glance
- Tasks: Coordinate a vital support line and provide essential information to those affected by spinal cord injury.
- Company: A dedicated charity focused on improving lives for spinal cord injury individuals.
- Benefits: Flexible hybrid working, generous annual leave, and a fulfilling mission-driven role.
- Other info: Part-time role with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 36090 - 36090 £ per year.
Contract: Fixed Term Contract until 31 March 2027
Hours: Part time (0.4 FTE), 14 hours per week (days to be agreed)
Location: Milton Keynes, MK6. The employer offers hybrid working with the expectation of three days per week in the office.
Salary: £36,090 per annum, pro rata (£14,436 per annum for 14 hours per week)
Thank you for your interest in joining this special charity!
This charity is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. The organisation is the expert guiding voice for life after spinal cord injury.
The Support Line Coordinator is responsible for delivering, maintaining and expanding the organisation’s Support Line service; updating and developing new factsheets and other service user education materials when required; and supporting the case workers/advocates with CHC and social care enquiries.
Working to facilitate the link between SCI people, The employer and partner services, referring SCI people and their families to the organisation's clinical/ health expert support teams, support network and advocacy services; supporting fundraising, campaigns and communications. They will ensure that callers to the Support Line are provided with up to date, specialist information and will provide more in-depth support as required.
As often the first point of contact, the Support Line coordinator will also ensure that all callers are linked in with the organisation's network of support. They will also use their data and case studies to ensure that the organisation is aware of emerging trends and issues faced by those they are supporting.
Benefits:
- Annual leave: 28 days per holiday year plus
Support Line Coordinator in Aylesbury employer: CHM-1
This charity is an exceptional employer, dedicated to creating a supportive and inclusive work environment where employees can thrive while making a meaningful impact on the lives of those affected by spinal cord injury. With a commitment to employee growth, hybrid working options, and a collaborative culture, staff are empowered to contribute to vital services while enjoying a healthy work-life balance in the vibrant community of Milton Keynes.
