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For Companies At a Glance
- Tasks: Welcome guests, build relationships, and provide exceptional customer service.
- Company: Join the iconic Chloe family within the luxury fashion industry.
- Benefits: Opportunities for personal and professional growth in a supportive environment.
- Why this job: Be part of a creative team that values excellence and entrepreneurship.
- Qualifications: Strong communication skills and a passion for fashion and customer service.
- Other info: Internal development opportunities and a chance to work with a global brand.
The predicted salary is between 24000 - 36000 £ per year.
A Chloe Stylist is an ambassador of the maison, in charge of welcoming every guest into the Chloe family. They are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.
- A Client Relationship Owner
- Delivers exceptional customer service and takes pride in developing long-term relationships.
- Is aware of CRM targets and actively engages in all actions to reach them.
- Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe.
- Consistently captures client data and takes notes of all qualitative information.
- Knows his/her portfolio of customers, and in particular the VICs he/she handles.
- An Omnichannel Business Partner
- Has at heart to offer excellent customer service and delivers strong business performance.
- Uses all omnichannel services available to grow sales.
- Is aware of store and individual sales and KPIs targets and actively engages in all actions to reach them.
- Actively completes trainings and participates in all commercial activities set by Boutique Management.
- Consistently works to achieve given sales, KPIs and CRM targets.
- Is aware of local trading environment and competitors’ activities.
- An Operations Excellence Supporter
- Ensures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers.
- Proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time.
- Implements all guidelines related to store and BOH management and participates in inventories.
- Supports after sales clients and follows up to ensure impeccable after sales service.
- Complies with established Richemont policies and standards.
We look for people who demonstrate entrepreneurship, who cherish togetherness, and strive for excellence, who embrace creativity and who aim to have a positive impact. An additional language would be beneficial, in particular Mandarin or Arabic.
As a significant member of the Chloe community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
Your Journey With Us: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
- 1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call.
- 2nd Stage – Interview with the Boutique Manager.
- 3rd Stage – Interview with the HR Business Partner.
Stylist employer: Chloe
Contact Detail:
Chloe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stylist
✨Tip Number 1
Get to know the brand inside out! Research Chloe's history, values, and latest collections. This will not only impress during interviews but also help you connect with clients on a deeper level.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family to get comfortable with handling different client situations. Remember, being a trustworthy advisor is key!
✨Tip Number 3
Network like a pro! Attend fashion events or connect with current Chloe employees on LinkedIn. Building relationships can give you insider tips and might even lead to job opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Chloe family.
We think you need these skills to ace Stylist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Chloe brand shine through. We want to see how much you love fashion and customer service, so don’t hold back on sharing your personal experiences!
Tailor Your CV: Make sure your CV is tailored to the Stylist role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your ability to build long-term relationships with clients – that’s key for us!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for someone who embraces creativity and has a positive impact!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Chloe
✨Know Your Brand Inside Out
Before the interview, dive deep into Chloe's history, values, and current collections. Being able to discuss the brand's ethos and how it aligns with your personal style will show your passion and commitment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a client, as this role is all about building long-term relationships.
✨Familiarise Yourself with CRM Tools
Since the role involves client relationship management, brush up on any CRM tools you've used before. Be ready to discuss how you’ve utilised these tools to enhance customer experiences and meet sales targets.
✨Dress the Part
As a Stylist, your appearance speaks volumes. Choose an outfit that reflects Chloe's aesthetic while also showcasing your personal style. This will not only make a great first impression but also demonstrate your understanding of fashion.