At a Glance
- Tasks: Welcome guests and provide exceptional customer service as a Chloe ambassador.
- Company: Join the prestigious Chloe family within the Richemont group.
- Benefits: Full-time maternity cover with opportunities for personal and professional growth.
- Other info: Dynamic environment with a focus on internal development and career mobility.
- Why this job: Be part of a creative team that values excellence and client relationships.
- Qualifications: Strong communication skills and a passion for luxury retail.
The predicted salary is between 24960 - 30000 £ per year.
A Chloe Sales Associate (Stylist) is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. They are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience. Please note, this is a full time, fixed term (maternity cover) opportunity.
HOW WILL YOU MAKE AN IMPACT?
- A Client Relationship Owner
- Delivers exceptional customer service and takes pride in developing long‑term relationships.
- Is aware of CRM targets and actively engages in all actions to reach them.
- Implements personalised reach‑out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe.
- Consistently captures client data and takes notes of all qualitative information.
- Knows their portfolio of clients.
- An Omnichannel Business Partner
- Has at heart to offer excellent client service and delivers strong business performance.
- Uses all omnichannel services available to grow sales.
- Is aware of boutique and individual sales and KPIs targets and actively engages in all actions to reach them.
- Actively completes trainings and participates in all commercial activities set by Boutique Management.
- Consistently works to achieve given sales, KPIs and CRM targets.
- Is aware of local trading environment and competitors activities.
- An Operations Excellence Supporter
- Ensures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers.
- Proactively informs boutique management of any structural repair needed in store to ensure a luxurious environment at all time.
- Implements all guidelines related to store and BOH management and participates in inventories.
- Supports after sales clients and follows up to ensure impeccable after sales service.
- Complies with established Richemont policies and standards.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
We look for people who demonstrate entrepreneurship, who cherish togetherness, and strive for excellence, who embrace creativity and who aim to have a positive impact. An additional language would be beneficial, in particular Mandarin or Arabic.
HOW DO WE KEEP YOU SMILING?
As a significant member of the Chloe community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
Your Journey With Us
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals.
Sales Associate - Bicester (Maternity Cover) employer: Chloe
Chloe is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London, where creativity and collaboration thrive. As a Luxury Sales & Client Experience Stylist, you will benefit from comprehensive training programs and opportunities for personal growth, all while being part of a passionate team dedicated to delivering unparalleled client experiences. With a focus on building lasting relationships and a commitment to excellence, Chloe offers a rewarding environment for those looking to make a meaningful impact in the luxury retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Bicester (Maternity Cover)
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Associate - Bicester (Maternity Cover)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Chloe:Don’t forget to personalise your application for Chloe! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Chloe
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Chloe offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Chloe and contribute positively during your temporary stint.
