At a Glance
- Tasks: Lead and manage the warehousing operation, ensuring efficient sortation of goods.
- Company: Join DX, a leading independent parcel and logistics services company.
- Benefits: Competitive pay, 25+ holidays, pension scheme, and career progression opportunities.
- Other info: Exciting challenges await you as you grow your career with us!
- Why this job: Be part of a supportive team and develop your leadership skills in a dynamic environment.
- Qualifications: Experience in logistics or distribution and a passion for team management.
The predicted salary is between 30000 - 40000 £ per year.
An exciting new Shift Manager opportunity at DX! This is a backshift/afternoons based vacancy.
All about you
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next‑day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-delivered vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary
The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key responsibilities
- Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in a safe and proactive manner.
- Managing costs and performance of the shift.
- Lead and engage a team to drive excellent customer service.
- Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPI's, identify and communicate associated actions and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential criteria for this role
Previous experience in the logistics or distribution industry.
Additional information on this role
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Backs Warehouse Shift Manager in Westbury employer: Chloe Hale
At DX, we pride ourselves on being a leading independent logistics provider where our people are at the heart of our success. As a Backs Warehouse Shift Manager, you'll enjoy a supportive work culture that fosters personal and professional growth, with ample training opportunities to enhance your leadership skills. With competitive pay, generous holiday allowances, and a commitment to employee well-being, DX is an excellent employer for those looking to thrive in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Backs Warehouse Shift Manager in Westbury
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at DX. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Shift Manager.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX’s values and their operations. Be ready to discuss how your experience aligns with their goals, especially around team management and customer service.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams in fast-paced environments. Highlight your ability to drive performance and engage colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DX team and ready to embrace the challenges ahead.
We think you need these skills to ace Backs Warehouse Shift Manager in Westbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and hard-working nature shine through. We love team players, so don’t be afraid to show us who you are and how you fit into our culture at DX!
Tailor Your Experience:Make sure to highlight your previous experience in logistics or distribution. We want to see how your background aligns with the Shift Manager role, so be specific about your achievements and responsibilities in similar positions.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the team at DX.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Chloe Hale
✨Know the Company Inside Out
Before your interview, take some time to research DX and its operations. Understand their values, especially the 'Delivered Exactly' promise, and think about how your experience aligns with their mission. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll be leading a team, so be prepared to discuss your previous leadership experiences. Think of specific examples where you've successfully managed a team, resolved conflicts, or improved performance. Highlighting these skills will demonstrate your capability for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for scenarios related to managing costs, performance issues, or customer service challenges. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
