At a Glance
- Tasks: Be the friendly face for clients seeking Wills, Probate, or Conveyancing services.
- Company: Join CHL Solicitors, a reputable firm in Wilmslow with a welcoming atmosphere.
- Benefits: Flexible part-time hours and the chance to develop your communication skills.
- Other info: Opportunity to grow in a supportive team environment.
- Why this job: Make a real difference by providing first-class service to clients in need.
- Qualifications: Confident communicator with strong organisational skills and attention to detail.
The predicted salary is between 20000 - 25000 £ per year.
CHL Solicitors in Wilmslow is seeking an affiliate to join the team as a front‑of‑house administrator.
You will be the first point of contact for new clients seeking quotes for Wills, Probate or Conveyancing, supporting solicitors and fee earners to ensure a first‑class service.
The role requires a confident communicator with organisational skills, attention to detail and a smart appearance.
Part‑time hours are welcome, and you will meet clients in person as needed.
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Client Onboarding & Intake Coordinator in England employer: CHL Solicitors
As a well-established law firm located in the vibrant town of Wilmslow, we pride ourselves on our supportive work culture and long-term employee retention, with many staff members having been with us for years. Joining our team as an On Boarding Administrator means you will be part of a close-knit group dedicated to providing exceptional service to our clients, with opportunities for professional growth and development in the legal field. Our commitment to fostering a collaborative environment ensures that every team member feels valued and empowered to contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Client Onboarding & Intake Coordinator in England
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like CHL Solicitors and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at CHL Solicitors and let us see your personality shine through!
We think you need these skills to ace Client Onboarding & Intake Coordinator in England
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and CHL Solicitors.
Get Familiar with Our Brand:Before applying, take some time to learn about CHL Solicitors and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at CHL Solicitors
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress CHL Solicitors.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which CHL Solicitors will surely appreciate.
