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- Tasks: Lead internal audits and improve Quality Management Systems across 25 sites.
- Company: Join Chivas Brothers, a leader in the spirits industry with a focus on conviviality.
- Benefits: Enjoy private medical insurance, 25+ days holiday, and a vibrant office culture.
- Why this job: Make a real impact on quality systems while collaborating with diverse teams.
- Qualifications: Degree in a relevant field and experience in Quality Management Systems required.
- Other info: Flexible work culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Quality System Leader
Your Manager: Quality Systems and Improvement Manager
Team: Manufacturing, Quality Assurance
Location: Kilmalid, Dumbarton
About Pernod Ricard
Pernod Ricard is a leading company in the global spirits industry with over 19,000 employees worldwide. We own 16 of the world\âs top 100 Spirits Brands and manage a premium portfolio in more than 160 countries, including Absolut vodka, Ballantine\âs, Chivas Regal, Royal Salute, The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy, Monkey 47 gins, Malibu liqueur, Mumm and PerrierâJouĂŤt champagnes.
In the UK we operate through four businesses: Chivas Brothers (Scotch whisky production), Pernod Ricard UK (marketing, sales & distribution), Pernod Ricard Global Travel Retail (duty free, air travel and cruise business), and The Absolut Group (global white spirits).
We are an organisation of 2,000 employees headquartered in London with additional offices in Scotland and production sites across the UK.
Your New Team
This position sits within our Chivas Brothers business. With 1,600 people across 27 sites, the team is dedicated to heritage, sustainability and innovation. Operations cover procurement, conversion, manufacturing, supply chain, innovation, talent development and risk management.
The Quality Systems and Improvement team of five people manages the Quality Management System and related software, audits, improvements and customer complaints. They work closely with product quality, regulatory, food safety, supplier quality and technical training functions.
Your Unique Contribution
The Quality Systems Leader will design and deliver an objective internal audit programme, facilitate external audits, and serve as a Key User for our Integrated Management and Food Safety systems, leading initiatives to improve the Quality Management System.
Main Responsibilities
Audit Support and Coordination: Plan and coordinate the internal audit program across 25 sites, ensuring coverage of all core business functions and certificate elements. Facilitate external audits.
Risk Assessment: Analyse and evaluate risk controls through objective, factual assessment.
Supporting Colleagues: Coach and support colleagues in operations on rootâcause analysis of nonâconformances, develop and deliver training to system users and provide analytical and administrative support for IMS/audit activities.
System Support: Key user for the Integrated Management System (IMS) software QâPulse, provide system support to all employees, coach departmental administrators and develop Document Control, CAPA and Audit modules to align with business requirements.
Driving Improvements: Lead initiatives to improve the Quality Management System, drive business improvement through audit and CAPA processes, engage with IMS action owners up to senior management, identify system KPIs, and conduct regular analysis and reporting of audit, CAPA and document control performance.
Who You\âll Be Working With
Internally, you\âll collaborate with colleagues across all UK sites, including senior management, and the Pernod Ricard Group Quality team. Externally, you\âll interact with suppliers and regulatory organisations.
Your Blend of Talent
Degree level qualification in a relevant subject and/or equivalent industrial experience in a similar role.
Expert knowledge of Quality Management Systems (QMS) and qualified internal auditor with experience of internal QMS audits.
Highly proficient with software, including Excel and PowerPoint, and ability to quickly learn new systems.
Strong communication and interpersonal skills with the ability to collaborate and influence stakeholders.
Strong rootâcause analysis skills and ability to lead others through structured problemâsolving processes.
Enjoys a varied workload and delivers results within tight timescales.
Hold a current UK driving licence.
Our Mix of Benefits
Health: private medical insurance, income protection and a comprehensive Employee Assistance Programme.
Lifestyle: 25 days annual holiday (up to 27 with length of service) plus 11 public holidays, statutory pension, share incentive plan, share ownership plan, life assurance and more.
Gifts & discounts: allowance to spend on internal brands, reward & recognition scheme and employee discounts from highâstreet retailers.
Events: office bar, employeeârun networks, flexible culture and resources to support wellâbeing and mental fitness.
Diversity & Inclusion
We promote diversity and inclusion throughout our business and supply chain. We foster a diverse workforce and an inclusive culture where everyone can be themselves. Application assessment is based on skills, experiences and achievements, not on gender, age, ethnicity, education or other characteristics. Flexible working, accommodations and support are available upon request.
Responsible Drinking
We aim to create genuine, friendly experiences of sharing and wellâbeing. All are welcome regardless of religious beliefs or personal choices about alcohol. We also partner with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking.
Application Information
Closing Date for Applications: 20th January 2026
Job Posting End Date: 21 January 2026
Target Hire Date: 6 April 2026
Target End Date: â
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Quality Systems Leader employer: Chivas Brothers
Contact Detail:
Chivas Brothers Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Quality Systems Leader
â¨Tip Number 1
Network like a pro! Reach out to current or former employees at Chivas Brothers on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Quality Systems Leader.
â¨Tip Number 2
Prepare for the interview by diving deep into their Quality Management System. We should be ready to discuss how our experience aligns with their needs, especially around internal audits and risk assessments. Show them we know our stuff!
â¨Tip Number 3
Practice our answers to common interview questions, but also prepare some thoughtful questions to ask them. This shows weâre genuinely interested in the role and helps us stand out from the crowd.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure our application gets noticed. Plus, it shows weâre keen on being part of the team right from the start.
We think you need these skills to ace Quality Systems Leader
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Quality Systems Leader role. Highlight your experience with Quality Management Systems and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience with audits and risk assessment, as these are key areas for us.
Showcase Your Soft Skills: Donât forget to highlight your communication and interpersonal skills in your application. We value collaboration and want to know how you can support and coach your colleagues across the business.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the Quality Systems Leader position. Plus, itâs super easy!
How to prepare for a job interview at Chivas Brothers
â¨Know Your Quality Management Systems
Make sure you brush up on your knowledge of Quality Management Systems (QMS) before the interview. Be ready to discuss your experience with internal audits and how you've improved QMS in previous roles. This will show that you understand the core responsibilities of the Quality Systems Leader position.
â¨Prepare for Scenario-Based Questions
Expect questions that ask you to describe how you would handle specific situations, like conducting an internal audit or leading a root cause analysis. Think of examples from your past experiences where you successfully navigated similar challenges, as this will demonstrate your problem-solving skills and ability to support colleagues.
â¨Familiarise Yourself with Q-Pulse
Since you'll be a key user of the Integrated Management System software (Q-Pulse), itâs a good idea to familiarise yourself with its functionalities. If possible, try to get hands-on experience or watch tutorials online. Being able to speak confidently about how you can leverage this tool will set you apart.
â¨Showcase Your Communication Skills
As the role involves collaborating with various departments and stakeholders, be prepared to highlight your communication and interpersonal skills. Share examples of how you've influenced others or built strong networks in your previous roles, as this will illustrate your ability to engage effectively across the business.