At a Glance
- Tasks: Welcome patients, manage appointments, and ensure a smooth clinic experience.
- Company: A growing private dermatology and aesthetics clinic in Chiswick.
- Benefits: Flexible part-time hours, ongoing training, and a friendly work environment.
- Other info: Perfect for students balancing studies with work commitments.
- Why this job: Join a supportive team and make a positive impact on patient experiences.
- Qualifications: Strong organisational skills and a passion for skincare or wellness.
The predicted salary is between 12 - 15 £ per hour.
Clinic Coordinator / Front of House (Part-Time)
Employment type
Part-time
Location
Chiswick, London (W4)
Schedule
3 days per week - flexible, suited to someone balancing study or other commitments
We're hiring at Chiswick Clinic - but this is not a typical receptionist role.
We are a growing private dermatology and aesthetics clinic in Chiswick, West London, looking for a warm, organised and commercially aware Clinic Coordinator / Front of House team member on a part-time basis.
This role is ideal for someone who enjoys being patient-facing, loves creating a welcoming first impression, and has the organisation to help a high-standard clinic run smoothly behind the scenes.
It's a great fit if you're looking for part-time hours that can work around studies or other commitments.
The Role
You'll be the first point of contact for patients and an important part of the overall clinic experience.
- Patient Experience & Front of House
- Welcoming patients warmly and professionally
- Managing patient arrivals, check-in and check-out
- Creating a calm, friendly and professional atmosphere
- Building natural rapport with patients
- Supporting patient education around treatments, skincare and clinic services
- Managing phone calls, emails and clinic enquiries
- Coordinating practitioner diaries and appointments efficiently
- Supporting patient flow throughout the clinic day
- Maintaining accurate patient records and documentation
- Clinic Coordination & Operations
- Keeping the daily clinic flow organised and calm
- Supporting communication between clinicians, therapists and patients
- Maintaining clinic systems, documents, templates and checklists
- Monitoring stock and clinic supplies
- Health, Safety & Compliance Support
- Supporting CQC-related processes and documentation
- Following clinic health, safety and infection control protocols
- Maintaining a clean, professional reception and waiting area
- We're Looking For Someone Who Is
- Warm, friendly and naturally engaging
- Organised, reliable and calm under pressure
- Confident using booking systems, shared documents and digital tools
- Comfortable working in a small, family-run, high-standard clinic environment
Experience & Skills
- Strong organisational and administrative skills
- Excellent spoken and written English
- Confidence speaking with patients and handling enquiries
- High attention to detail
- Previous experience in a private clinic, dental practice, private GP or premium hospitality environment
- Interest in skincare, aesthetics or wellness
- Location & Working Pattern
- Ideally based locally or within approximately 30 minutes' travel time of the clinic
What We Offer
- Ongoing training and development
- #J-18808-Ljbffr
Clinic Coordinator / Front of House employer: Chiswick Clinic
At our Chiswick Clinic, we pride ourselves on being an exceptional employer that values warmth, professionalism, and personal growth. Our part-time Clinic Coordinator role offers flexible hours perfect for balancing studies or other commitments, while providing a supportive environment where you can thrive in patient care and clinic operations. With ongoing training and a focus on creating a welcoming atmosphere, you'll find meaningful work in a family-run clinic dedicated to high standards and patient satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Coordinator / Front of House
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Clinic Coordinator / Front of House
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Chiswick Clinic, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Chiswick Clinic
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Chiswick Clinic.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Chiswick Clinic.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Chiswick Clinic can really resonate with interviewers and show your commitment to the field.
