At a Glance
- Tasks: Manage and support AWS infrastructure while enhancing end-user computing experiences.
- Company: Exciting startup focused on innovative IT solutions.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Collaborative culture with excellent career advancement opportunities.
- Why this job: Join a dynamic team and make an immediate impact in a fast-paced setting.
- Qualifications: 2-5 years of AWS and IT support experience with strong customer service skills.
The predicted salary is between 36000 - 60000 £ per year.
This post is for our client. We are seeking a candidate with technical experience in a high-paced organization and a genuine passion for addressing business needs through exceptional customer experience. As an individual contributor on this team, you will be managing, deploying, and supporting desktop and office standards. If you are a curious, motivated person and are looking to make an immediate impact at an exciting startup, please get in touch!
About You & The Role
The AWS & IT Systems Administrator is responsible for managing the organization’s AWS infrastructure by performing planning, building, and support services. It also entails supporting end-user computing technology infrastructure, including hardware, software, and other related devices and services.
- Plan, build, and run AWS infrastructure and collaborate with AWS support.
- Build, maintain, and deploy workstation images for all hardware actively deployed.
- Maintain security and protection for all end-user computing devices via anti-virus software, application/OS configuration, application & OS patching, and other related methods.
- Evaluate and identify end-user technology solutions, including laptops, desktops, and related hardware/software.
- Manage Active Directory as it relates to users, groups, and computers.
- Manage M365 services (Exchange, Endpoint Manager, OneDrive, etc.).
- Maintain building audio/visual equipment, including projectors, PA, sound masking, and video display systems.
- Maintain accurate technical documentation for - Network & system diagrams, Work processes, Hardware/software inventory, System configurations.
- Track IT incidents and requests using the company’s ticketing applications/systems.
- Support the development, implementation, and enforcement of IT-related standards, policies, and procedures.
- Monitor the reliability of end-user computers, software, and other corporate technology.
- Proactively diagnose and repair problems with end-user computers, software, and other corporate technology.
- Track and manage software licenses.
- Work with vendors to diagnose and resolve issues.
- Work with other teams to help advance initiatives and resolve emerging problems on various projects.
- Follow general IT standards for making changes in all environments. This includes, but is not limited to, conducting a production readiness review; following change control processes; participating in a security review; and communicating with stakeholders and affected users.
Skills
- 2-5 years of AWS support and be able to demonstrate your knowledge of EC2, ECS, S3, ALB, Terraform, RDS, and Backups.
- 2–5 years of experience in IT support or systems administration (a startup or fast-paced environment a plus).
- Windows 10, macOS, iOS, Desktop, Hardware, PC imaging, Windows 10, Imaging, Active Directory, Help Desk Management.
- Familiarity with SaaS tools (Google Workspace, Okta, Zoom, Slack, etc.).
- Experience managing endpoints via MDM tools (e.g., Jamf, Intune, Kandji).
- Previous desktop/laptop or IT field service experience required.
- Technical Proficiencies: PC imaging, PC hardware break/fix, Mobile device support (iOS & Android), Active Directory, O365/M365 administration, Mobile Device Management, Helpdesk/service desk ticketing software (Jira).
- Bonus: Experience with scripting (e.g., Bash, PowerShell), automation tools, or basic networking.
- Strong interpersonal and customer service skills.
- Excellent written and verbal communication skills.
- Strong organizational & decision-making skills.
- Able to work successfully as part of a team.
IT and AWS Systems Administrator in Liverpool employer: ChiSquare Labs (UK)
Join a dynamic startup that values innovation and collaboration, where your expertise as an IT and AWS Systems Administrator will directly contribute to enhancing customer experiences. With a strong focus on employee growth, we offer opportunities for professional development in a fast-paced environment, alongside a supportive work culture that encourages curiosity and teamwork. Enjoy the unique advantage of working in a vibrant location that fosters creativity and engagement, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land IT and AWS Systems Administrator in Liverpool
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to AWS and IT systems. This gives potential employers a tangible way to see what you can do.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Role-play with a friend or use online resources to get comfortable discussing your experience and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT and AWS Systems Administrator in Liverpool
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for IT and AWS shine through! We want to see that you’re genuinely excited about addressing business needs and providing top-notch customer experiences.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your experience with AWS, IT support, and any relevant tools or technologies. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ChiSquare Labs (UK)
✨Know Your AWS Inside Out
Make sure you brush up on your AWS knowledge, especially EC2, S3, and RDS. Be ready to discuss how you've used these services in past roles, and think of specific examples where you solved problems or improved processes using AWS.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer experience, prepare to share stories that highlight your interpersonal skills. Think about times when you went above and beyond to help a user or resolved a tricky IT issue with a positive outcome.
✨Demonstrate Your Technical Proficiency
Be prepared to talk about your experience with desktop imaging, Active Directory, and M365 administration. You might even be asked to solve a technical problem on the spot, so practice explaining your thought process clearly and confidently.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's tech stack, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
