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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and exceed sales targets.
- Company: Join Chisholm Hunter, a family-run jeweller with a rich heritage and award-winning reputation.
- Benefits: Enjoy competitive salary, generous discounts, and full sponsorship for JET qualifications.
- Why this job: Be part of a passionate team in a supportive environment that values your ideas and growth.
- Qualifications: Strong people management skills and a passion for luxury retail are essential.
- Other info: Over 80% of our managers started in non-managerial roles, showcasing our commitment to internal growth.
The predicted salary is between 24000 - 42000 £ per year.
Manager Designate – Scotland (Central Belt)
Join to apply for the Manager Designate – Scotland (Central Belt) role at Chisholm Hunter
Manager Designate – Scotland (Central Belt)
1 day ago Be among the first 25 applicants
Join to apply for the Manager Designate – Scotland (Central Belt) role at Chisholm Hunter
Salary: £30,000 (flexible with industry experience)
Location: Scotland (Central Belt)
Voted one of Sunday Times Best Places to Work 2025!
Chisholm Hunter is one of the UK’s multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is ‘A Cut Above’.
Our mission is to create lasting memories with our exceptional products and customer experience. We are looking for someone who is passionate for success, enthusiastic, and shares our values of: Honesty, Excellence, Accountability, Respect and Teamwork!
Position:
Your role:
We want to offer exceptional service to our valued clients, and we work hard across all disciplines to achieve this, as outlined below.
- People Management – holding regular 121s, coaching and developing and creating a winning environment and celebrating success
- Sales Floor Management – ensuring all of our processes are followed and the client needs are being exceeded
- Sales Excellence – support your team to meet and exceed sales targets while role modelling strong personal sales, through a consultative selling approach. Coaching your team and utilising your expertise to support the upsell and cross-sell of relevant complementary products, enhancing the overall shopping experience for our clients.
- Building Long Lasting Client Relationships – taking client care to the next level, going the extra mile
We have the highest of standards and expect this of our colleagues as a prerequisite. We seek like-minded, competitive, driven, commercial and people focused leaders to share our journey.
Requirements:
We have the highest of standards and expect this of our colleagues as a prerequisite. We seek like-minded, competitive, driven, commercial and people focused leaders to share our journey.
You bring your strong people and operational management skills with you. In your first 3 months, we ask that you demonstrate your ability to sell the Chisholm Hunter way so you can best support your team as a leader. We then will transition you into the management responsibilities.
In return, you will get fantastic guidance and support from our central team across Finance, HR, Marketing, IT and our Workshop as well as some of the best experience in the industry in our Retail Support Team.
Other information:
We offer the opportunity to:
- Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification – and reward them when they pass!
- Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
- Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package
If this sounds like the ideal role for you, apply now!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Industries
Retail
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Manager Designate - Scotland (Central Belt) employer: Chisholm Hunter
Contact Detail:
Chisholm Hunter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Designate - Scotland (Central Belt)
✨Tip Number 1
Familiarise yourself with Chisholm Hunter's brand values and mission. Understanding their commitment to exceptional customer service and luxury products will help you align your responses during interviews, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Prepare examples of your previous leadership experiences, particularly in retail or customer service environments. Highlight how you've successfully managed teams, exceeded sales targets, and built strong client relationships, as these are key aspects of the Manager Designate role.
✨Tip Number 3
Network with current or former employees of Chisholm Hunter if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in the role.
✨Tip Number 4
Showcase your passion for luxury products and customer experience during your interactions with the hiring team. Discussing your enthusiasm for the jewellery industry and how you can contribute to creating lasting memories for clients will set you apart from other candidates.
We think you need these skills to ace Manager Designate - Scotland (Central Belt)
Some tips for your application 🫡
Understand the Company Culture: Chisholm Hunter values honesty, excellence, accountability, respect, and teamwork. Make sure to reflect these values in your application by providing examples of how you've demonstrated them in your previous roles.
Tailor Your CV: Highlight your people management and operational skills prominently in your CV. Include specific achievements that showcase your ability to lead teams and exceed sales targets, as these are crucial for the Manager Designate role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury retail and customer service. Mention your enthusiasm for creating lasting client relationships and how you plan to contribute to Chisholm Hunter's mission of delivering exceptional service.
Showcase Relevant Experience: When detailing your work experience, focus on roles where you have successfully managed teams or improved sales performance. Use metrics to quantify your success, such as percentage increases in sales or improvements in customer satisfaction scores.
How to prepare for a job interview at Chisholm Hunter
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury jewellery and high-end customer service during the interview. Chisholm Hunter values candidates who are genuinely passionate about their products and the experience they provide to clients.
✨Demonstrate People Management Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in coaching, developing talent, and creating a positive work environment, as these are crucial for the Manager Designate role.
✨Understand the Sales Process
Familiarise yourself with consultative selling techniques and be ready to discuss how you can support your team in exceeding sales targets. Show that you can role model strong personal sales while encouraging upselling and cross-selling.
✨Emphasise Client Relationship Building
Be prepared to talk about your approach to building long-lasting client relationships. Share specific strategies you've used to enhance customer experiences and go the extra mile for clients, aligning with the company's mission.
