At a Glance
- Tasks: Lead a dynamic team to deliver exceptional luxury customer experiences.
- Company: Join Chisholm Hunter, a family-run jeweller with a rich heritage.
- Benefits: Competitive salary, generous discounts, and career advancement opportunities.
- Why this job: Be part of a renowned brand and make a real impact in luxury retail.
- Qualifications: Strong people management skills and a passion for sales excellence.
- Other info: Enjoy support from a central team and opportunities for professional development.
The predicted salary is between 30000 - 42000 Β£ per year.
Company Description
Salary: Β£30,000 (flexible with industry experience)
Location: Glasgow
Voted one of Sunday Times Best Places to Work for 2025
Chisholm Hunter is one of the UK\βs
multiple award-winning jewellers,
supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is \βA Cut Above\β.
At the heart of everything we do are our HEART values β Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.
Position
Your Role
We want to offer exceptional service to our valued clients, and we work hard across all disciplines to achieve this, as outlined below.
- People Management β holding regular 121s, coaching and developing and creating a winning environment and celebrating success
- Sales Floor Management β ensuring all of our processes are followed and the client needs are being exceeded
- Sales Excellence β support your team to meet and exceed sales targets while role modelling strong personal sales, through a consultative selling approach. Coaching your team and utilising your expertise to support the upsell and cross-sell of relevant complementary products, enhancing the overall shopping experience for our clients.
- Building Long Lasting Client Relationships β taking client care to the next level, going the extra mile
We have the highest of standards and expect this of our colleagues as a prerequisite. We seek like-minded, competitive, driven, commercial and people focused leaders to share our journey.
Requirements
We have the highest of standards and expect this of our colleagues as a prerequisite. We seek like-minded, competitive, driven, commercial and people focused leaders to share our journey. You bring your strong people and operational management skills with you.
In your first 3 months, we ask that you demonstrate your ability to sell the Chisholm Hunter way so you can best support your team as a leader. We then will transition you into the management responsibilities.
In return, you will get fantastic guidance and support from our central team across Finance, HR, Marketing, IT and our Workshop as well as some of the best experience in the industry in our Retail Support Team.
Other information
- Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification β and reward them when they pass
- Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
- Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package
Manager Designate employer: Chisholm Hunter
Contact Detail:
Chisholm Hunter Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Manager Designate
β¨Tip Number 1
Network like a pro! Reach out to current employees at Chisholm Hunter on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Manager Designate role.
β¨Tip Number 2
Prepare for the interview by practising your sales techniques. Since the role focuses on sales excellence, be ready to showcase how you can exceed targets and coach your team effectively. Role-play with a friend to nail your delivery!
β¨Tip Number 3
Showcase your people management skills! Think of examples where you've successfully developed a team or resolved conflicts. This will demonstrate that you embody the HEART values and are ready to lead.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre genuinely interested in being part of the Chisholm Hunter family.
We think you need these skills to ace Manager Designate
Some tips for your application π«‘
Show Your Passion: When you're writing your application, let your passion for luxury jewellery and customer service shine through. We want to see that youβre excited about the role and how you can contribute to our family-run business.
Tailor Your CV: Make sure your CV is tailored to highlight your people management and sales experience. We love seeing how you've exceeded targets and built relationships in previous roles, so donβt hold back!
Be Authentic: We value honesty and respect, so be yourself in your application. Share your unique experiences and how they align with our HEART values. This will help us see if youβre a good fit for our team.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. Itβs the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Chisholm Hunter
β¨Know the HEART Values
Before your interview, make sure you understand Chisholm Hunter's HEART values: Honesty, Excellence, Accountability, Respect, and Teamwork. Think of examples from your past experiences that demonstrate how you've embodied these values in your work.
β¨Showcase Your People Management Skills
As a Manager Designate, you'll need strong people management skills. Prepare to discuss your experience in coaching and developing teams. Have specific examples ready that highlight how you've created a winning environment and celebrated team successes.
β¨Demonstrate Sales Excellence
Chisholm Hunter is all about exceeding client needs. Be ready to talk about your sales achievements and how you've used a consultative selling approach. Think of ways you've supported your team in meeting sales targets and how you can apply that to their luxury products.
β¨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Ask insightful questions about the company culture and express your passion for delivering exceptional customer service. This will show that you're not just interested in the role, but also in being part of their family-run business.