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- Tasks: Create lasting impressions and provide personalised service to luxury clients.
- Company: Join Chisholm Hunter, a family-run jeweller with a rich heritage.
- Benefits: Competitive salary, generous discounts, 29 days leave, and private healthcare for managers.
- Why this job: Be part of a dynamic team passionate about luxury jewellery and customer experience.
- Qualifications: Retail sales experience in luxury goods and excellent interpersonal skills required.
- Other info: Opportunities for career advancement and professional development, including JET qualification sponsorship.
The predicted salary is between 36000 - 60000 £ per year.
Voted one of Sunday Times best places to work 2025! We are multiple award-winning jewellers supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family‑run business, passionate about our exquisite products and are experts at delivering a high‑end, luxury customer experience which is ‘A Cut Above’. At the heart of everything we do are our HEART values – Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.
Your Role:
- Creating Lasting Impressions: Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand.
- Sales Excellence: Meet and exceed sales targets while maintaining a consultative selling approach. Utilize your expertise to upsell and cross‑sell complementary products, enhancing the overall shopping experience.
- Personalised Service: Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client.
- Visual Merchandising: Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing.
- Product Expertise: Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions.
Some Of The Benefits:
- Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non‑managerial roles.
- Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package.
- Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- 29 days annual leave, increasing to 30 days after 1 year.
- Private Healthcare for Managers, Health Cash Plan with high street store discount perks, Enhanced Maternity Leave.
- Long service awards starting at 5 years.
- Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced.
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we sponsor colleagues with their professional development.
- We pay for colleagues to complete their industry JET qualification – and reward them when they pass!
Qualifications & Experience:
- Previous retail sales experience, preferably in luxury goods or jewellery.
- Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous).
- Excellent interpersonal skills with the ability to engage and connect with clients.
- Strong sales acumen and a track record of meeting or exceeding targets.
- Flexibility with regards to working hours.
Luxury Sales Professional - Westfield employer: Chisholm Hunter
Contact Detail:
Chisholm Hunter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Sales Professional - Westfield
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Chisholm Hunter's history, values, and product range. This will not only help you in interviews but also show your genuine passion for the luxury jewellery industry.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your sales pitch! Since this role is all about creating lasting impressions and exceeding sales targets, rehearse how you'd approach clients and recommend products. Role-playing with a friend can really help you nail it.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to embrace our HEART values.
We think you need these skills to ace Luxury Sales Professional - Westfield
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for jewellery and luxury goods shine through! We want to see that you’re genuinely excited about the products we offer and how you can contribute to creating a high-end customer experience.
Highlight Your Sales Success: Make sure to include any previous sales achievements in your application. We’re looking for someone who can meet and exceed targets, so share specific examples of how you've done this in the past. Numbers speak volumes!
Personal Touch is Key: Remember, we value personalised service. In your application, mention how you’ve built strong relationships with clients before. This shows us you understand the importance of connecting with customers and providing tailored recommendations.
Keep It Professional Yet Warm: Your written application should reflect the warmth and professionalism we embody at Chisholm Hunter. Use a friendly tone while maintaining a level of professionalism that aligns with our brand values. And don’t forget to apply through our website!
How to prepare for a job interview at Chisholm Hunter
✨Know Your Products Inside Out
Before the interview, dive deep into the jewellery collections and understand the unique characteristics of each piece. Being able to discuss gemstones, metals, and craftsmanship techniques will show your passion and expertise, which is crucial for a Luxury Sales Professional.
✨Emphasise Your Customer Service Skills
Prepare examples that highlight your ability to create lasting impressions and provide personalised service. Think of specific instances where you built strong relationships with clients or exceeded sales targets through consultative selling. This aligns perfectly with the HEART values of the company.
✨Showcase Your Visual Merchandising Ideas
Come up with creative ideas for visual merchandising that could enhance the store's appeal. Discuss how you would collaborate with the team to create stunning displays that captivate clients. This shows your initiative and understanding of the luxury retail environment.
✨Demonstrate Your Team Spirit
Since teamwork is a core value, be ready to share experiences where you worked effectively within a team. Highlight how you contributed to a positive atmosphere and supported your colleagues, as this will resonate well with the family-run ethos of the company.
