At a Glance
- Tasks: Welcome clients, provide personalised service, and exceed sales targets in a luxury jewellery environment.
- Company: Chisholm Hunter is an award-winning jeweller with a rich history since 1857, dedicated to luxury experiences.
- Benefits: Enjoy flexible hours, generous discounts, life assurance, and fully-funded industry training.
- Other info: Be part of a family-run business recognised as one of the Best Places to Work in 2025!
- Why this job: Join a passionate team creating lasting memories through exquisite jewellery and exceptional customer service.
- Qualifications: Previous retail experience in luxury goods, strong interpersonal skills, and a passion for jewellery are essential.
The predicted salary is between 25000 - 42000 £ per year.
Company Description
Starting Salary: £12.71 plus commission (flexible with industry experience)
Full time
Location: Warrington (WA1)
Voted one of Sunday Times Best Places to Work 2025 and now 2026!
Chisholm Hunter is one of the UK's multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'.
At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.
We are looking for a passionate and driven Sales Professional who embodies these values and is eager to create lasting memories for our clients.
Position
Creating Lasting Impressions:
Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand.
Product Expertise:
Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions.
Personalised Service:
Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client.
Sales Excellence:
Meet and exceed sales targets while maintaining a consultative selling approach. Utilise your expertise to upsell and cross-sell complementary products, enhancing the overall shopping experience.
Visual Merchandising:
Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing.
Requirements
Qualifications & Experience:
- Previous retail sales experience, preferably in luxury goods or jewellery.
- Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)
- Excellent interpersonal skills with the ability to engage and connect with clients.
- Strong sales acumen and a track record of meeting or exceeding targets.
- Flexibility with regards to working hours
Other information
Benefits :
- Excellent career development opportunities and a clear development path
- Accredited industry training and qualifications (fully-funded)
- 29 days holiday per year - pro rata
- Company life assurance of three times your salary for all colleagues
- Generous staff discounts
- Colleague incentives (cash rewards, show tickets, overnight stays, and more)
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Luxury Sales Professional- Warrington employer: Chisholm Hunter
Join a prestigious, family-owned jewellery brand in Manchester that values your input and fosters a supportive work environment. With a strong commitment to employee development, we offer full sponsorship for the JET qualification and promote from within, ensuring that over 80% of our managers started in non-managerial roles. Enjoy generous discounts, competitive salaries, and a culture that celebrates passion for craftsmanship and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Sales Professional- Warrington
✨Tip Number 1
Familiarise yourself with the luxury jewellery market. Research current trends, popular gemstones, and the craftsmanship behind high-end pieces. This knowledge will not only impress during interviews but also help you connect with clients.
✨Tip Number 2
Practice your interpersonal skills by engaging with friends or family about their preferences in jewellery. This will help you refine your ability to build relationships and provide personalised service, which is crucial for this role.
✨Tip Number 3
Visit luxury jewellery stores to observe how they create a welcoming atmosphere and engage with customers. Take notes on their visual merchandising techniques and customer interaction styles to incorporate into your own approach.
✨Tip Number 4
Network with professionals in the luxury retail sector. Attend industry events or join online forums to gain insights and make connections that could lead to opportunities at Chisholm Hunter or similar companies.
We think you need these skills to ace Luxury Sales Professional- Warrington
Some tips for your application 🫡
Understand the Brand:Familiarise yourself with Chisholm Hunter's history, values, and product offerings. This will help you tailor your application to reflect your alignment with their mission of creating lasting memories through exceptional customer experiences.
Highlight Relevant Experience:Emphasise any previous retail sales experience, especially in luxury goods or jewellery. Provide specific examples of how you've met or exceeded sales targets and delivered excellent customer service.
Showcase Your Passion:Express your enthusiasm for jewellery and your knowledge of gemstones and precious metals. Mention any relevant qualifications, like the JET qualification, to demonstrate your commitment to the industry.
Craft a Personalised Cover Letter:Write a cover letter that reflects your personality and passion for the role. Use it to explain why you want to work at Chisholm Hunter and how you can contribute to their team, focusing on their values of honesty, excellence, accountability, respect, and teamwork.
How to prepare for a job interview at Chisholm Hunter
✨Show Your Passion for Jewellery
Make sure to express your enthusiasm for jewellery and luxury items during the interview. Share any personal experiences or knowledge you have about gemstones, metals, or craftsmanship to demonstrate your genuine interest in the products.
✨Understand the Brand Values
Familiarise yourself with Chisholm Hunter's values of Honesty, Excellence, Accountability, Respect, and Teamwork. Be prepared to discuss how you embody these values in your work and how they align with your personal beliefs.
✨Prepare for Sales Scenarios
Anticipate questions related to sales techniques and customer interactions. Think of examples from your past experience where you successfully met or exceeded sales targets, and be ready to explain your consultative selling approach.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and opportunities for career development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
