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- Tasks: Welcome clients, exceed sales targets, and create stunning displays of luxury jewellery.
- Company: Join Chisholm Hunter, a family-run jeweller with a rich heritage and award-winning culture.
- Benefits: Enjoy competitive salary, generous discounts, 29 days leave, and private healthcare for managers.
- Other info: Advance your career with professional development and internal promotions.
- Why this job: Be part of a passionate team and make lasting impressions in luxury retail.
- Qualifications: Retail experience in luxury goods and a passion for jewellery are essential.
The predicted salary is between 30000 - 40000 £ per year.
At Chisholm Hunter, we are multiple award-winning jewellers supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family-run business, passionate about our exquisite products and experts at delivering a high-end, luxury customer experience which is ‘A Cut Above’. At the heart of everything we do are our HEART values – Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.
Your Role:
- Creating Lasting Impressions: Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand.
- Sales Excellence: Meet and exceed sales targets while maintaining a consultative selling approach. Utilize your expertise to upsell and cross-sell complementary products, enhancing the overall shopping experience.
- Personalised Service: Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client.
- Visual Merchandising: Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing.
- Product Expertise: Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions.
Some Of The Benefits:
- Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non-managerial roles.
- Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package.
- Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- 29 days annual leave, increasing to 30 days after 1 year.
- Private Healthcare for Managers, Health Cash Plan with high street store discount perks, Enhanced Maternity Leave.
- Long service awards starting at 5 years.
- Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced.
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we sponsor colleagues with their professional development. We pay for colleagues to complete their industry JET qualification – and reward them when they pass!
Qualifications & Experience:
- Previous retail sales experience, preferably in luxury goods or jewellery.
- Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous).
- Excellent interpersonal skills with the ability to engage and connect with clients.
- Strong sales acumen and a track record of meeting or exceeding targets.
- Flexibility with regards to working hours.
Luxury Sales Professional - Westfield in London employer: Chisholm Hunter
Contact Detail:
Chisholm Hunter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Sales Professional - Westfield in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Chisholm Hunter's history, values, and product range. This will help you connect with the team and show your genuine passion for luxury jewellery during interviews.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a client in-store. Role-play scenarios with friends or family to refine your consultative selling skills and demonstrate your ability to create lasting impressions.
✨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider knowledge and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our family-run business and being part of something special.
We think you need these skills to ace Luxury Sales Professional - Westfield in London
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for jewellery shine through! Share any personal experiences or stories that highlight your passion for luxury items. We want to see that you genuinely care about the products you'll be selling.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your previous retail experience, especially in luxury goods, and how it aligns with our HEART values. This shows us that you understand what we're all about!
Be Professional Yet Approachable: Your written application should reflect the warm and professional atmosphere we create in-store. Use a friendly tone while maintaining professionalism. This balance is key to making a great first impression on us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows initiative, which we love!
How to prepare for a job interview at Chisholm Hunter
✨Know Your Products Inside Out
Before the interview, dive deep into the world of jewellery and Swiss timepieces. Familiarise yourself with the different types of gemstones, metals, and craftsmanship techniques. This knowledge will not only impress your interviewers but also show your genuine passion for the products.
✨Emphasise Your Customer Service Skills
Luxury sales is all about creating memorable experiences. Prepare examples from your past roles where you went above and beyond for a client. Highlight how you built relationships and provided personalised service, as this aligns perfectly with the company's HEART values.
✨Showcase Your Sales Achievements
Be ready to discuss your sales track record. Bring specific numbers or examples of how you met or exceeded targets in previous roles. This will demonstrate your strong sales acumen and your ability to contribute to the team’s success.
✨Dress the Part
Since you're applying for a luxury brand, make sure to dress appropriately for the interview. Opt for smart, elegant attire that reflects the high-end nature of the business. This shows that you understand the brand's image and are serious about the role.