At a Glance
- Tasks: Lead a high-performing team and create unforgettable customer experiences in luxury retail.
- Company: Join Chisholm Hunter, a prestigious family-owned jeweller with a rich heritage.
- Benefits: Competitive salary, industry-leading bonuses, and generous colleague discounts.
- Other info: Enjoy exceptional career progression and professional development opportunities.
- Why this job: Be part of an exciting luxury launch and grow your career in a dynamic environment.
- Qualifications: Retail management experience and a passion for luxury jewellery are essential.
The predicted salary is between 30000 - 40000 € per year.
Voted one of the Sunday Times Best Places to Work 2025. Due to continued growth, we are proud to announce the upcoming opening of our new Canary Wharf boutique, anchored by a prestigious Omega showroom. This is an opportunity to join one of London's most exciting luxury retail launches and become part of a high‑performing team within one of the UK's leading luxury jewellers.
At Chisholm Hunter, we believe luxury retail is about far more than transactions. It is about creating memorable experiences, building lasting client relationships, and delivering a level of service that is truly a cut above. We are looking for ambitious, commercially driven individuals who thrive in a premium environment and take pride in delivering exceptional customer experiences.
About Chisholm Hunter: Founded in 1857, Chisholm Hunter is a multiple award‑winning family‑owned jeweller with a proud heritage in luxury watches and fine jewellery. At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These values guide the way we work with our clients, colleagues, and communities.
Who Succeeds Here:
- Enjoy working in a fast‑paced luxury environment
- Take pride in presentation and professionalism
- Are naturally warm, confident, and relationship‑driven
- Are motivated by standards, results, and personal development
- Have a passion for luxury watches, jewellery, and client experience
Why Join Chisholm Hunter?
- Competitive salary with industry‑leading bonus potential
- Exceptional career progression opportunities within a growing luxury business
- Over 80% of our management team were promoted internally
- Opportunity to work with world‑renowned luxury brands
- Generous colleague discounts across Chisholm Hunter and Barclays Diamonds
- Private Healthcare for Managers and Health Cash Plan
- Professional development support including funded JET qualifications
- Be part of a respected family‑owned business with ambitious growth plans
Your Responsibilities:
- People Management - holding regular 1:1s, coaching and developing, creating a winning environment and celebrating success
- Sales Floor Management - ensuring all processes are followed and client needs are being exceeded
- Sales Excellence - support your team to meet and exceed sales targets while role‑modeling strong personal sales through a consultative selling approach. Coach your team and utilise your expertise to support upsell and cross‑sell of relevant complementary products, enhancing the overall shopping experience for our clients
During your initial induction you will be mentored by an experienced Chisholm Hunter manager and have the support of trained colleagues. We ask you to demonstrate your ability to sell the Chisholm Hunter way so you can best support your team as a leader. We will gradually transition you into the accountability for management responsibilities.
Qualifications & Experience:
- Previous retail sales/management experience, preferably in luxury goods or jewellery
- Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)
- Excellent interpersonal skills with the ability to engage and connect with clients
- Strong sales acumen and a track record of meeting or exceeding targets
- Flexibility with regards to working hours
If you are passionate about luxury retail and want to be part of an exciting new chapter for Chisholm Hunter in Canary Wharf, we would love to hear from you.
Assistant Store Manager - Canary Wharf in London employer: Chisholm Hunter
Chisholm Hunter is an exceptional employer, offering a vibrant work culture that prioritises personal development and career progression within the luxury retail sector. With competitive salaries, industry-leading bonuses, and a commitment to nurturing talent—over 80% of our management team has been promoted from within—employees can thrive in a supportive environment that values excellence, teamwork, and client relationships. Join us at our new Canary Wharf boutique and be part of a respected family-owned business with ambitious growth plans, where your passion for luxury can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Canary Wharf in London
✨Tip Number 1
Get to know the company inside out! Research Chisholm Hunter's values, history, and what makes them tick. This way, when you walk into that interview, you can show off your passion for luxury retail and how you align with their HEART values.
✨Tip Number 2
Practice your sales pitch! Since this role is all about delivering exceptional customer experiences, think of ways to demonstrate your consultative selling approach. Role-play with a friend or in front of the mirror to nail that confident delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing that job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Chisholm Hunter family. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Assistant Store Manager - Canary Wharf in London
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for luxury watches and jewellery shine through. Share any personal experiences or knowledge you have about the industry to show us why you're the perfect fit for Chisholm Hunter.
Highlight Your People Skills:Since this role is all about building relationships, make sure to emphasise your interpersonal skills. Talk about how you've successfully engaged with clients in the past and how you can create memorable experiences for them.
Demonstrate Your Sales Acumen:We want to see that you have a strong track record in sales. Include specific examples of how you've met or exceeded targets in previous roles, especially in luxury retail, to show us you can drive results.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our new Canary Wharf boutique.
How to prepare for a job interview at Chisholm Hunter
✨Know Your Luxury Products
Before the interview, brush up on your knowledge of luxury watches and jewellery. Familiarise yourself with the brands Chisholm Hunter works with and be ready to discuss your favourite pieces. This shows your passion for the industry and helps you connect with the interviewers.
✨Emphasise Customer Experience
Prepare examples from your past experiences where you went above and beyond to create memorable customer experiences. Highlight how you can apply this to a luxury retail environment, as Chisholm Hunter values exceptional service and client relationships.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and develop a team. Think of specific instances where you've coached others or celebrated team successes. This will illustrate your alignment with their HEART values, especially Teamwork and Accountability.
✨Be Ready for Situational Questions
Expect questions that assess how you would handle various scenarios on the sales floor. Prepare to discuss how you would manage a busy day, deal with difficult clients, or motivate your team to meet sales targets. This will show your readiness for the fast-paced luxury environment.
