At a Glance
- Tasks: Create lasting impressions and provide personalised service to luxury jewellery clients.
- Company: Award-winning family-run jewellers with a rich heritage since 1857.
- Benefits: Competitive salary, generous discounts, and career advancement opportunities.
- Other info: Dynamic environment with over 80% of managers promoted from within.
- Why this job: Join a passionate team and make memorable experiences for clients in a luxurious setting.
- Qualifications: Retail sales experience, passion for jewellery, and excellent interpersonal skills.
The predicted salary is between 25000 - 35000 £ per year.
Company Description
Salary: £12.71 plus commission (flexible with industry experience)
Location: Livingston
Voted one of Sunday Times best places to work 2025! We are multiple award-winning jewellers supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'. At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.
We are looking for a passionate and driven Sales Professional who embodies these values and is eager to create lasting memories for our clients.
What’s in it for you? We offer the opportunity to:
- Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced.
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification - and reward them when they pass!
- Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
- Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- Enjoy a competitive salary and attractive benefits package, where over half of our sales professionals earn in excess of £30,000 each year (basic salary and bonus).
To achieve this salary, you will excel in the below key areas of the role.
- Creating Lasting Impressions: Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand.
- Product Expertise: Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions.
- Personalised Service: Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client.
- Sales Excellence: Meet and exceed sales targets while maintaining a consultative selling approach. Utilise your expertise to upsell and cross-sell complementary products, enhancing the overall shopping experience.
- Visual Merchandising: Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing.
Qualifications & Experience:
- Previous retail sales experience, preferably in luxury goods or jewellery.
- Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous).
- Excellent interpersonal skills with the ability to engage and connect with clients.
- Strong sales acumen and a track record of meeting or exceeding targets.
- Flexibility with regards to working hours.
Luxury Sales Professional - Livingston employer: Chisholm Hunter
Join a prestigious, family-owned jewellery brand in Manchester that values your input and fosters a supportive work environment. With a strong commitment to employee development, we offer full sponsorship for the JET qualification and promote from within, ensuring that over 80% of our managers started in non-managerial roles. Enjoy generous discounts, competitive salaries, and a culture that celebrates passion for craftsmanship and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Sales Professional - Livingston
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and history. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely passionate about what they do.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a piece of jewellery to a client. Highlight your ability to create lasting impressions and provide personalised service. This will show them you’ve got the skills they’re looking for.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and might even lead to a referral, which is always a bonus when applying through our website.
✨Tip Number 4
Follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Luxury Sales Professional - Livingston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury jewellery shine through! Share why you’re excited about the opportunity to work with us and how our HEART values resonate with you.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience in retail sales, especially in luxury goods. We want to see how your skills align with what we do, so don’t hold back on showcasing your achievements!
Craft a Personal Cover Letter:Your cover letter is your chance to tell us your story. Use it to explain why you’d be a great fit for our team and how you can contribute to creating those lasting impressions for our clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Plus, it’s super easy!
How to prepare for a job interview at Chisholm Hunter
✨Know Your Products Inside Out
Before the interview, dive deep into the jewellery collections and understand the unique characteristics of each piece. Being able to discuss gemstones, metals, and craftsmanship techniques will show your passion and expertise, which is crucial for a Luxury Sales Professional.
✨Embrace the HEART Values
Familiarise yourself with the company's HEART values: Honesty, Excellence, Accountability, Respect, and Teamwork. Think of examples from your past experiences that demonstrate how you embody these values, as they are at the core of the company culture.
✨Practice Your Personalised Service Approach
Prepare to discuss how you would create lasting impressions and build strong relationships with clients. Think of specific scenarios where you provided personalised recommendations or went above and beyond to ensure a memorable experience for customers.
✨Showcase Your Sales Acumen
Be ready to talk about your previous sales experiences, especially in luxury goods or jewellery. Highlight any achievements in meeting or exceeding sales targets, and be prepared to discuss your consultative selling approach and how you can upsell and cross-sell effectively.
