Trainee Manager - Glasgow Fort

Company Description

Voted one of Sunday times best places to work 2025!

Starting Salary: Up to £26,000 (depending on experience)

Location: Glasgow Fort

Chisholm Hunter is one of the UK\’s multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to clients since 1857. We are a family‑run business, passionate about exquisite products and experts at delivering a high‑end, luxury customer experience.

At the heart of everything we do are our HEART values: Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, colleagues, and communities.

What’s In It For You

• Be part of a renowned, family‑owned jewellery brand with a rich heritage and a commitment to growth where feedback is embraced.
• Join a dynamic team passionate about their craft, with the added benefit of fully sponsored JET qualification – rewarded upon completion.
• Receive structured training and development to prepare you for a future management role.
• Enjoy generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, family, and friends.
• Competitive salary (negotiable based on experience) and an industry‑leading bonus package.

Your Role

As a Trainee Manager, you will learn and develop the skills needed to lead a successful team and deliver exceptional client experiences. Your responsibilities will include:

• Learning People Management Skills
• Shadow experienced managers and participate in coaching sessions.
• Develop the ability to motivate and support a team.
• Sales Floor Support
• Assist in ensuring processes are followed and client needs are met.
• Learn how to manage daily operations effectively.
• Sales Development
• Build strong personal sales skills through a consultative approach.
• Gain experience in upselling and cross‑selling luxury products.

Requirements

Qualifications & Experience

• Previous retail or customer service experience (luxury goods or jewellery preferred).
• Passion for jewellery, gemstones, and precious metals (JET qualification advantageous but not essential).
• Excellent interpersonal skills with the ability to engage and connect with clients.
• Strong desire to learn and progress into management.
• Flexibility with regard to working hours.

Ready to start your journey toward a management career in the world of jewellery? Apply today and join us in bringing sparkle to people\’s lives.