At a Glance
- Tasks: Support branch management and ensure high standards in repairs and customer service.
- Company: Chisholm Hunter, an award-winning jeweller with a family-run ethos.
- Benefits: Competitive pay, generous discounts, career development, and fully-funded training.
- Other info: Flexible hours and a positive team atmosphere await you!
- Why this job: Join a top-rated workplace and enhance your skills in a luxury retail environment.
- Qualifications: Experience in retail administration and strong communication skills.
The predicted salary is between 26500 - 27500 £ per year.
Starting Salary: £12.71+ Bonus opportunity.
Location: Glasgow Fort Fully onsite - 16 hours per week. Tuesdays and Fridays. Flexible with 4 hours over 4 days or 8 hours over 2 days.
Chisholm Hunter is one of the UK's multiple award‑winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'. At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork.
Position
We are looking for a Part time Repairs Administrator to be based in one of our Glasgow Fort Store.
Job Responsibilities:
- Support the branch management team, review and analyse store performance in repairs and special orders targets.
- Ensuring that merchandising and visual window displays are maintained to a high standard and in line with seasonal campaigns.
- Banking and End-Of-Week returns including all monies banked and cash reconciliation invoices and accounts from the store.
- Conducting daily stock counts for audit purposes.
- Taking charge of stock control including supervising all goods in and out of the branch and preparing the stock totes for dispatch.
- Taking charge of customer calls for repairs and Special Orders and processing these accordingly.
- Establish and maintain productive working relationships within the team with the purpose of contributing to the overall positive atmosphere within the store.
- Management of all other administrative duties as required for the branch.
- Maintaining a high level of 'Cut Above' customer service by opening each interaction with a natural approach, putting the customer at ease and building a relationship.
Requirements:
- Experience in a commercially-focused (preferably retail) Administrator role.
- Skilled in Microsoft Office suite.
- Eager to learn and build on your retail and product knowledge.
- The ability to work as part of a team and use your own initiative.
- Fantastic communication and organisation skills.
Benefits:
- Excellent career development opportunities and a clear development path.
- Accredited industry training and qualifications (fully-funded).
- 29 days holiday per year.
- Company life assurance of three times your salary for all colleagues.
- Generous staff discounts.
- Colleague incentives.
Part Time Administrator Glasgow Fort employer: Chisholm Hunter
Join a prestigious, family-owned jewellery brand in Manchester that values your input and fosters a supportive work environment. With a strong commitment to employee development, we offer full sponsorship for the JET qualification and promote from within, ensuring that over 80% of our managers started in non-managerial roles. Enjoy generous discounts, competitive salaries, and a culture that celebrates passion for craftsmanship and exceptional customer service.